Tip of the Week March 11, 2019 Self-scheduling alerts can be setup on the Schedule ‘Rules’ tab of each Assignment record to send notifications whenever a volunteer adds or removes themselves from that Assignment’s Schedule. These notifications can be sent to system operators via the Volgistics Mailbox and/or to coordinators by email or text message.
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Tip of the Week February 25, 2019 Your Volgistics database is divided into archived and non-archived sections. The Archive is designed for long term storage of inactive volunteers. In your account’s service level, archived records cost significantly less because they have more limited functionality than non-archived records. For example, archived volunteers cannot be tagged or
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Make sure volunteers receive your email messages Did you know there’s an easy change you can make in your account that will often dramatically improve email delivery rates for your volunteers? Because Volgistics sends messages to recipients on your behalf, sometimes these messages are viewed as suspect by target email domains. This is especially true
Modify Schedule Statistics reports to cover different time periods One of the stock Schedule Reports available in Volgistics is the Schedule Statistics (Stock) report. This report is useful because it allows you to quickly see how many openings are filled and un-filled for each assignment. Plus you can get an unduplicated volunteer count for how
We’ve released an update to allow deleted application forms to be recovered for up to 5 days from the date they were deleted. The Volgistics’ application form feature allows you to receive information from potential volunteers that will automatically populate a volunteer record in your account. You can audit forms you receive before a record
Learn terminology and definitions in the Volgistics Glossary Volgistics uses specific terminology regarding the different aspects of your account. It can sometimes be confusing if you do not know what a specific term means. For example, there is a distinct difference between an ‘Account’ and a ‘Volunteer record’, or a ‘Coordinator’ and a ‘System Operator’,
Are you ready to reach out to a local university? Engage a new group of college students by using these volunteer recruitment tips, and enjoy the spirit these young people bring to your organization. College students make fantastic volunteers. Their boundless energy and enthusiasm for causes they believe in can bring new urgency to your
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Edit a volunteer’s sign-in time for VicTouch If your organization uses the VicTouch module, there may be times when volunteers arrive for duty and begin serving without remembering to sign-in. If this occurs and you find out before the volunteer leaves, you can easily correct this. First, have the volunteer sign-in through VicTouch. If it
Track the total number of shifts or visits volunteers serve Organizations may want to track how many times their volunteers have served, rather than just how many hours they’ve served. Volgistics makes this possible with Service Measures. These are an ideal feature for recording special types of service performed, and can be easily configured to
We’ve made some significant improvements to our help system. While this won’t change the rapid response time from the support team, or the accuracy or completeness of their answers, it does change how you’ll interact with them. First, when you log into Volgistics, you’ll notice that the menu has changed slightly. Instead of “Help”, you’ll
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