Guide to Volunteer Management

Volunteer management can be a juggling act with many moving parts. People are always looking for ways to improve and refine their management style to accomplish their team’s goals. Since about 80% of nonprofit organizations rely on volunteers to keep operations running, it is important for managers to understand how to handle and oversee their

Clear your own security blocks

Tip of the Week September 26, 2022 To protect customer accounts from unauthorized access, Volgistics automatically places a security block on IP addresses that submit numerous invalid login attempts in rapid succession. But this security feature can be triggered if a System Operator forgets his or her login information and tries too many times, unsuccessfully,

A Guide to Volunteer Retention

Guide to Volunteer Retention

It’s no secret that volunteers are the backbone of any nonprofit organization or program. Volunteers offer their time, effort, knowledge, and skills to help reach goals and fulfill the organization’s mission. As a program or organization leader, you can learn how to retain volunteers who bring experience and dependable skills for even greater success. With

New Feature: Collect Notes with Service Entries

Over the years, we’ve gotten quite a few requests from users who want to collect and store notes along with hours for individual service entries. For example, if volunteers are responsible for maintaining walking trails, they could include a brief summary of the trail conditions. Or if a volunteer is absent, you could use a

Advanced options let you fine tune searches.

Tip of the Week September 19, 2022 When you’re looking for volunteer records, the Basic options on the Volunteers page provide a powerful search tool. However, there may be times when you need even more options for locating records. The Sets feature offers one way to do this, but there is also an Advanced options

Use Sets for Checklist items that apply to multiple Assignments

Tip of the Week September 12, 2022 When you setup a Checklist item, you can have it apply to volunteers who have a specific Assignment by selecting that Assignment’s name from the “Those assigned to”dropdown list. Or, you can select a Site or a Place from the dropdown to make the Checklist item apply to

Use Substitute Tracking for schedule adjustments

Tip of the Week September 05, 2022 When volunteers are sick or unable to serve, you can remove them from the schedule and place a substitute volunteer on the schedule in their place. However, Volgistics’ Substitute Tracking feature provides an easier way to handle short term absences. To use this feature you must first check

Display Who’s Here at VicTouch

Tip of the Week August 29, 2022 The Who’s Here page is a great way for System Operators to see which volunteers at their organization have arrived to serve and at what location or in which Assignment they are serving. However, sometimes organizations would also like their volunteers or Coordinators to be able to quickly

Document Uploads on Applications

Over the years, we’ve had many users ask us about collecting documents from applicants as part of their online application forms. Previously these kinds of documents had to be collected outside of the Volgistics system and then manually uploaded to volunteer records. We’re very excited to announce that it’s now possible for you to collect

Delete an entire batch of service

Tip of the Week August 22, 2022 One method of entering volunteer service hours in Volgistics is to use the Post page for a whole group of volunteers at once. This can be handy if you’re posting hours from the schedule. If hours are posted incorrectly with this method, operators must individually edit or delete