Americans are increasingly donating their time and efforts to causes they believe in. Volunteering has hit a record high in recent years, with about 63 million Americans volunteering regularly. However, if volunteers aren’t satisfied with their experience with your organization, they might not continue to work with you. Volunteer surveys are a great way to make sure
Continue Reading “Essential Volunteer Satisfaction Survey Questions To Ask “
Tip of the Week November 4, 2024 Each Volgistics account has an Event Log that records key events. Even though not every event in your account is tracked due to size limitations, the Event Log can still become quite long. This can make it hard to find one specific item. The same problem may occur
Continue Reading “Search the Event Log or a volunteer’s Notes tab”
Tip of the Week October 28, 2024 If your organization closes or just keeps minimal staff on certain dates you can add the date as a holiday in your account. This will automatically remove all regularly scheduled volunteers from the schedule for the date you list as the holiday. If volunteers are needed on the
Continue Reading “Create Holidays to Close the Schedule on Certain Days”
Tip of the Week October 21, 2024 If your organization uses the VicTouch module, you can create holiday cards which will be displayed when volunteers sign-in. The setup options allow you to customize a heading and message, and choose a date range for when the cards will be shown. You can use the graphics that
Tip of the Week October 14, 2024 The Volgistics Store is where accounts can create invoices, pay for service, change service levels and perform other administrative tasks. Volgistics Administrators can access the Store by visiting www.volgistics.com, hovering over Try or Buy, clicking Store, and entering their credentials. But there is another way into the Store
Tip of the Week October 7, 2024 If your organization uses the VicNet module you may want to preview what a volunteer sees when they login. This can be useful when you’re updating your self-scheduling settings to see if you’ve set it up correctly. One way to do this is to go to your organization’s
Tip of the Week September 30, 2024 As renewal dates approach and/or administrative personnel change, it can be important to make sure that there are authorized staff handling the billing for your Volgistics account and that they are able to access the Store, receive billing notifications, and know how and when to plan future payments.
Continue Reading “Keep Billing Procedures Accessible and Ready”
Tip of the Week September 23, 2024 Volgistics offers email placeholders that allow you to personalize messages you send to volunteers. These allow you to add particular fields into the message similar to how the mail merge function works in a word processing program, and include various name fields, volunteer Numbers, different hour totals, and
Continue Reading “Use Email Placeholders to Personalize Messages”
Tip of the Week September 16, 2024 When you’re looking for volunteer records, the Basic options on the Volunteers page provide a powerful search tool. However, there may be times when you need even more options for locating records. The Sets feature offers one way to do this, but there is also an Advanced options
Continue Reading “Advanced Options Let You Fine Tune Searches”
Tip of the Week September 09, 2024 When you setup a Checklist item, you can have it apply to volunteers who have a specific Assignment by selecting that Assignment’s name from the Those assigned todropdown list. Or, you can select a Site or a Place from the dropdown to make the Checklist item apply to
Continue Reading “Use Sets for Checklist Items That Apply to Multiple Assignments”
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