Clear your own security blocks

Tip of the Week September 26, 2022 To protect customer accounts from unauthorized access, Volgistics automatically places a security block on IP addresses that submit numerous invalid login attempts in rapid succession. But this security feature can be triggered if a System Operator forgets his or her login information and tries too many times, unsuccessfully,

Advanced options let you fine tune searches.

Tip of the Week September 19, 2022 When you’re looking for volunteer records, the Basic options on the Volunteers page provide a powerful search tool. However, there may be times when you need even more options for locating records. The Sets feature offers one way to do this, but there is also an Advanced options

Use Sets for Checklist items that apply to multiple Assignments

Tip of the Week September 12, 2022 When you setup a Checklist item, you can have it apply to volunteers who have a specific Assignment by selecting that Assignment’s name from the “Those assigned to”dropdown list. Or, you can select a Site or a Place from the dropdown to make the Checklist item apply to

Use Substitute Tracking for schedule adjustments

Tip of the Week September 05, 2022 When volunteers are sick or unable to serve, you can remove them from the schedule and place a substitute volunteer on the schedule in their place. However, Volgistics’ Substitute Tracking feature provides an easier way to handle short term absences. To use this feature you must first check

Display Who’s Here at VicTouch

Tip of the Week August 29, 2022 The Who’s Here page is a great way for System Operators to see which volunteers at their organization have arrived to serve and at what location or in which Assignment they are serving. However, sometimes organizations would also like their volunteers or Coordinators to be able to quickly

Delete an entire batch of service

Tip of the Week August 22, 2022 One method of entering volunteer service hours in Volgistics is to use the Post page for a whole group of volunteers at once. This can be handy if you’re posting hours from the schedule. If hours are posted incorrectly with this method, operators must individually edit or delete

Use date fields to track profile changes

Tip of the Week August 15, 2022 Volgistics does not automatically keep a date record to indicate when a volunteer’s profile or contact information was last updated. However, you can use the spare fields on the Profile tab of volunteer records to create a custom field for tracking this information. Here is how to create

Volgistics Features Review

Tip of the Week August 08, 2022 As volunteer programs continue to re-launch, often with new staff, we’ve seen many new accounts or new administrators who aren’t taking full advantage of everything Volgistics has to offer. We want to make sure you’re getting the most of your investment. Did you know Volgistics includes features for:

Identify service entries’ source

Tip of the Week August 1, 2022 Service records in Volgistics can be created in a variety of different ways. Sometimes it is useful to be able to tell which method was used to create the record, or if the entry has been edited. You can find this out by looking at the service entry

Update your agency information

Tip of the Week July 25, 2022 If your organization has changed its name, you may want to update your account so the correct name displays. Or, if you’ve moved to a different address, it’s always a good idea to keep the correct address on file. You can update your organization’s name, address, and web