Tip of the Week January 10, 2022 If your account’s service level includes the VicNet or VicTouch modules, you may want to review how you’re using those features. This allows you to make informed decisions about whether the module is being underutilized and more operator training or volunteer training is needed, or if you should
Tag: VicTouch
Allow Volunteers to See Who Else Is Scheduled in VicNet
Tip of the Week November 8, 2021 If your organization uses VicNet or VicTouch, you can allow volunteers to see other volunteers who are scheduled by following these steps: Select Setup from the menu. Expand the VicNet link. Select Schedule tab. Under Volunteers can… select one of the options for showing who else is scheduled.
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Spread holiday cheer with Greeting Cards
Tip of the Week October 18, 2021 If your organization uses the VicTouch module, you can create holiday cards which will be displayed when volunteers sign-in. The setup options allow you to customize a heading and message, and choose a date range for when the cards will be shown. You can use the graphics that
Use VicTouch Greeting Cards as Event Reminders
Tip of the Week May 31, 2021 If your organization uses the VicTouch module and you have an event coming up that you want volunteers to remember, consider using a VicTouch Greeting Card. Volunteers will see the reminder each time they login during the time period you select. Sending a reminder message through Vic Mail
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Customize VicTouch Access and Exit Codes
Tip of the Week May 17, 2021 If your organization uses the VicTouch module, please note we recommend using it in kiosk mode whenever possible. The kiosk mode causes the display to fill the entire screen. This hides the URL address and web browser controls to make access more secure. You can find information on
Track Messages Received by Volunteers on the History Tab
Tip of the Week May 3, 2021 Each time a volunteer is a recipient of an email, text, or Vic Mail message from your account, an entry is added to the Messages section of the volunteer’s History tab. This feature tracks custom email and text messages sent by System Operators as well as automatic messages
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Edit a Volunteer’s Sign-In Time for VicTouch
Tip of the Week January 25, 2021 If your organization uses the VicTouch module, there may be times when volunteers arrive for duty and begin serving without remembering to sign-in. If this occurs and you find out before the volunteer leaves, you can easily correct this. First, have the volunteer sign-in through VicTouch. If it
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Display Who’s Here at VicTouch
Tip of the Week August 03, 2020 The Who’s Here page is a great way for System Operators to see which volunteers at their organization have arrived to serve and at what location or in which Assignment they are serving. However, sometimes organizations would also like their volunteers or Coordinators to be able to quickly
Display date & time at VicTouch
Tip of the Week July 27, 2020 If your organization uses the VicTouch module, your VicTouch kiosks will serve as timeclocks where volunteers can sign-in and sign-out to record their service automatically. As volunteers review their schedule, service history, and as they arrive and as they prepare to depart, it can be helpful for them
Volunteer Guides for VicNet and VicTouch
Tip of the Week March 23, 2020 If your organization uses the VicTouch or VicNet modules, Volgistics offers guides and tutorials for your volunteers! Help topic 1147 “How to Sign-in and Sign-out at VicTouch: A Brief Guide for Volunteers” has information for the VicTouch module. The direct link for this is: https://www.volgistics.com/ex/Help.dll?ACT=21&TOPIC=1147 Help topic 1148