Display Who’s Here at VicTouch

Tip of the Week August 29, 2022 The Who’s Here page is a great way for System Operators to see which volunteers at their organization have arrived to serve and at what location or in which Assignment they are serving. However, sometimes organizations would also like their volunteers or Coordinators to be able to quickly

Review Updated Features

Tip of the Week June 27, 2022 The volunteer-facing parts of Volgistics have been going through some big changes recently. These projects have resulted in a few new Volgistics features in a beta period, and we wanted to give you an overview of the updates and the status of each one. During these beta periods

New VicTouch Beta Now Open!

Over the last year or so, we’ve been working on overhauls to the various parts of Volgistics that your volunteers interact with. These updates are aimed at improving the volunteer experience, making it easier for them to interact with the system no matter what type of device they use. This improves volunteer engagement, and ultimately

Volunteer Guides for VicNet and VicTouch

Tip of the Week March 21, 2022 If your organization uses the VicTouch or VicNet modules, Volgistics offers guides and tutorials for your volunteers! VicTouch Help topic 1147 How to Sign-in and Sign-out at VicTouch: A Brief Guide for Volunteers has information for the VicTouch module. The direct link for this is: https://www.volgistics.com/ex/Help.dll?ACT=21&TOPIC=1147 Beta VicNet

Review VicNet and VicTouch use

Tip of the Week January 10, 2022 If your account’s service level includes the VicNet or VicTouch modules, you may want to review how you’re using those features. This allows you to make informed decisions about whether the module is being underutilized and more operator training or volunteer training is needed, or if you should

Allow Volunteers to See Who Else Is Scheduled in VicNet

Tip of the Week November 8, 2021 If your organization uses VicNet or VicTouch, you can allow volunteers to see other volunteers who are scheduled by following these steps: Select Setup from the menu. Expand the VicNet link. Select Schedule tab. Under Volunteers can… select one of the options for showing who else is scheduled.

Spread holiday cheer with Greeting Cards

Tip of the Week October 18, 2021 If your organization uses the VicTouch module, you can create holiday cards which will be displayed when volunteers sign-in. The setup options allow you to customize a heading and message, and choose a date range for when the cards will be shown. You can use the graphics that

Use VicTouch Greeting Cards as Event Reminders

Tip of the Week May 31, 2021 If your organization uses the VicTouch module and you have an event coming up that you want volunteers to remember, consider using a VicTouch Greeting Card. Volunteers will see the reminder each time they login during the time period you select. Sending a reminder message through Vic Mail

Customize VicTouch Access and Exit Codes

Tip of the Week May 17, 2021 If your organization uses the VicTouch module, please note we recommend using it in kiosk mode whenever possible. The kiosk mode causes the display to fill the entire screen. This hides the URL address and web browser controls to make access more secure. You can find information on

Track Messages Received by Volunteers on the History Tab

Tip of the Week May 3, 2021 Each time a volunteer is a recipient of an email, text, or Vic Mail message from your account, an entry is added to the Messages section of the volunteer’s History tab. This feature tracks custom email and text messages sent by System Operators as well as automatic messages