Get your automatic reports faster

Tip of the Week January 17, 2022 Custom reports can be scheduled to print automatically on a weekly or monthly basis. When you choose to run reports automatically, those reports will be automatically queued and processed during Volgistics’ overnight maintenance cycle. Although these commands are typically completed very quickly, sometimes backlogs may create delays. If

How Word-of-Mouth Marketing Can Help Your Organization

How Word-of-Mouth Marketing Can Help Your Organization

Finding volunteers can be challenging for new and well-established organizations alike. While there may be an abundance of charitable and willing people in your area, there’s a chance they’ve missed the ways you’ve tried to spread your message so far. While other advertising methods may fall short, word-of-mouth marketing (WOMM) can help you bring in

Review VicNet and VicTouch use

Tip of the Week January 10, 2022 If your account’s service level includes the VicNet or VicTouch modules, you may want to review how you’re using those features. This allows you to make informed decisions about whether the module is being underutilized and more operator training or volunteer training is needed, or if you should

Volunteer Satisfaction Survey Questions You Should Be Asking 

Americans are increasingly donating their time and efforts to causes they believe in. Volunteering has hit a record high in recent years. However, if volunteers aren’t satisfied with their experience with your organization, they might not continue to work with you.  Volunteer surveys are a great way to make sure your volunteers have a good

7 Features to Look For in Volunteer Scheduling Software

7 Features to Look For in Volunteer Scheduling Software

Around 77.4 million Americans volunteered for 6.9 billion hours in 2017. With so many people dedicating their time to service, volunteer organizations must find ways to keep track of members and their impact on the communities they serve.  That’s where volunteer scheduling tools come in. By using a management software system, service organizations can spend

Track Multiple Addresses and Phone Numbers for Volunteers on Their Contacts Tab

Tip of the Week December 06, 2021 Volunteer addresses and phone numbers are stored on the Core tab of the volunteer record. In most cases this is sufficient to track the volunteer’s information. But sometimes a volunteer record may have more than one address or phone number you want to track, such as if the

Disable VicNet Access for Specific Volunteer Records

Tip of the Week November 29, 2021 If your organization uses VicNet, there may be times when you want to disable access for some volunteers. You control who can access VicNet overall by using the Status, and the Type and Flag settings on the VicNet Ground Rules page. However, there may be times when you

Message History Is Available on History Tab of Volunteer Record

Tip of the Week November 22, 2021 When you use Volgistics’ features to send email, Vic mail, or text messages to volunteers, a record of the messages sent to each volunteer is kept on his or her History tab. You can view this record to see if the message shows as being successfully delivered, or

Allow Volunteers to See Who Else Is Scheduled in VicNet

Tip of the Week November 8, 2021 If your organization uses VicNet or VicTouch, you can allow volunteers to see other volunteers who are scheduled by following these steps: Select Setup from the menu. Expand the VicNet link. Select Schedule tab. Under Volunteers can… select one of the options for showing who else is scheduled.

Use the Date of Last Activity Field to See When a Volunteer Served Last

Tip of the Week November 1, 2021 Volgistics makes it easy to see the last date a volunteer served with the Date of Last Activity field recorded in the Statistics box on the Core tab of the volunteer record. You enable this field to be shown by following these steps: Select Setup from the menu.