Overall Schedule
Managing Schedules
Special Events Scheduling
Add a Site
Change the Name of a Site
Add a Place
Change the Name of a Place
Add an Assignment
Change the Name of an Assignment
View Volunteers for an Assignment - Advanced Features
How to Make an Assignment Inactive
Around-the-Clock Scheduling
Holidays
Setting the Default Date
Substitute Tracking
How to Schedule Substitutes for Regularly Scheduled Volunteers
Entering Volunteer Numbers
Tracking Multiple Addresses for the Same Volunteer
Delete Volunteer Records
When and How to Archive Volunteer Records
Restore a Single Archived Volunteer Record
Restore All Archived Volunteer Records
How to Permanently Mark Tagged Records
How to change a Volunteer's Start Date
How do I enter training for lots of volunteers in one step?
How can I enter phone number extensions?
Record Assignments Automatically
Automatic Volunteer Numbers
Setting Up Volunteer & Assignment Matching
How Volunteer & Assignment Matching Works
How to Make a Mandatory Match Criterion
Using Volunteer & Assignment Matching
How to Set Up a Volunteer Application Form
How to Print a Blank Volunteer Application Form
How do I disable an online application form?
Receiving Online Volunteer Applications
Deleting Online Volunteer Applications
Finding a Volunteer's Application Date
How to Create a Set
Find Volunteers with Information in a Spare Field
How to View the Volunteers in a Set
How to Print a Report for a Set
How can I find active volunteers who have not served recently?
How to Make All Volunteers with No Recent Activity Inactive
How can I find service records not associated with an assignment?
Find Large or Small Service Entries
How do I make Set names print as part of report titles?
How do I make Site names print as part of report titles?
How to Setup Service Values
How to enter a volunteer's past hours
How do I make a single hour entry manually?
Why are hour entry dates sometimes changed when I post hours?
How to change an hour entry that's already been posted
How do I track volunteer mileage?
How do I post hours from the schedule?
Identify a Service Entry's Source
Create automatic reports to track Checklist items
Use Sets with Checklist Items
Why don't my service reports match?
Running Reports Automatically
How to Stop Automatic Reports
How to Limit System Operator Rights or Access
Schedule Reports
How to Keep All of a Report's Columns on One Page
Including Archived Records on Reports
Print a Report for a Single Archived Volunteer
How to Delete a Report
Run a report for a single Site, Place, or Assignment
Modify Schedule Statistics Reports to Cover Different Time Periods
Including names in child records
Include Archived Volunteers in Excel Spreadsheet Reports
VicNet Overview
Setting up VicNet
Previewing VicNet
Password Strength Rules for VicNet
Volunteer Photos in VicNet
Allow Volunteers to See Who Else Is Scheduled
Advertising in VicNet
VicTouch Overview
Setting up VicTouch
Using VicTouch
Allow Volunteers to See Who Else Is Scheduled
VicTouch Holiday Cards
Using VicTouch Greeting Cards as Event Reminders
Display Who's Here at VicTouch
Setup Site Level Access
Manage Site Level Access
Site Level Access - Establish or Change Volunteer Sites
Entering and Finding Group Records
Tracking Multiple Contacts for a Group
Scheduling Groups and Posting Hours
Reports When Using Group Records
Checklist and Awards for Group Records
Creating and Maintaining System Operator Records
Protect Your Account with Strong Passwords
How to Limit System Operator Rights or Access
Accounting Access Code
How to Enable Text Messages for Your Account
How Volunteers & Coordinators Opt-in to Text Messaging
How System Operators Opt-in to Text Messaging
How To Send a Text Message
Tracking Email Messages You Have Sent
Make Sure Volunteers Receive Your Email Messages
End of Year Reporting and Tasks
Creating and Using Sets
Merit Hours and Travel Time
The Checklist
Application Forms
Scheduling Updates for Operators and Coordinators
All Q&A
Common Mistakes
Managing Staff Turnover
The Volunteer Lifecycle in Volgistics
Site Level Access
Volunteer Background Screening with Verified First
Service Hour Reporting
User Rights and Privileges
VicNet Update and Transitions
Self-Scheduling
New Feature Round-Up
Spring Cleaning
Creating Custom Fields
Tracking Volunteer Service
Checklist and Awards
VicTouch, the Volunteer Time Clock
Communicating with Volunteers
Creating Custom Reports
Tracking Assignments and Scheduling
Why can't I see or find volunteer records?
Award Setup
Combine Awards
Unduplicated Volunteer Count
How to Handle Volunteer Records for Deceased Volunteers
How to customize which fields appear in the volunteer list
Password Strength Rules for System Operators
HTML EMail Messages
Archiving Old Help Inquiries
How To Set Up the Clipboard Copy Feature
How to Add a Purchase Order Number to an Order-Invoice