See How Many Submissions an Application Has Received in a Year

Tip of the Week December 27, 2021 Many organizations that use application forms want to know how many applications they have received in a year, or another time period. This can be useful for reference, or for completing reports for grants and other external agencies. While you can create Sets to identify the number of volunteers who had

Archive Old Help Inquires to “Clean-Up” Your Mailbox

Tip of the Week December 20, 2021 The “Help E-mail” tab of the Mailbox is designed to provide a reference for System Operators. All System Operators in the account can review past questions and responses in case they find the information helpful. However, there may be past help inquiries that are simply thank-you responses, or

Track Multiple Addresses and Phone Numbers for Volunteers on Their Contacts Tab

Tip of the Week December 06, 2021 Volunteer addresses and phone numbers are stored on the Core tab of the volunteer record. In most cases this is sufficient to track the volunteer’s information. But sometimes a volunteer record may have more than one address or phone number you want to track, such as if the

Disable VicNet Access for Specific Volunteer Records

Tip of the Week November 29, 2021 If your organization uses VicNet, there may be times when you want to disable access for some volunteers. You control who can access VicNet overall by using the Status, and the Type and Flag settings on the VicNet Ground Rules page. However, there may be times when you

Message History Is Available on History Tab of Volunteer Record

Tip of the Week November 22, 2021 When you use Volgistics’ features to send email, Vic mail, or text messages to volunteers, a record of the messages sent to each volunteer is kept on his or her History tab. You can view this record to see if the message shows as being successfully delivered, or

Use the Date of Last Activity Field to See When a Volunteer Served Last

Tip of the Week November 1, 2021 Volgistics makes it easy to see the last date a volunteer served with the Date of Last Activity field recorded in the Statistics box on the Core tab of the volunteer record. You enable this field to be shown by following these steps: Select Setup from the menu.

Include Volunteer Names on ‘Child’ Records in Excel Reports

Tip of the Week September 20, 2021 In databases, a ‘child’ record is a piece of information that relates back to one particular record. Because Excel Spreadsheet reports are designed to be able to contain a very large amount of detailed volunteer information such as service entries and checklist dates, it is necessary to create

Limit the Rights or Access to Volgistics for Specific System Operators

Tip of the Week August 30, 2021 If a Volgistics Account will utilize the services of system operators other than just the account’s Administrator(s), it may be important to define specific limits of the rights or access for those users. This way they aren’t able to, or don’t have to, manage more settings than exceeds

New Opportunity Directory Available

A few weeks ago, we launched a closed beta period for the new version of VicNet. It’s been going well, and our development team has been cranking out updates for it based on the feedback and usage data we’ve been getting. If you’re not in that beta, check out the intro video. You’ll get a

Prompt a Password Reset for System Operators

Tip of the Week August 23, 2021 Whether you’re assigning an operator a password that you want to make temporary, or your organization has security concerns and wants all users to update their login information, or you simply want to require specific users to update their credentials, it can be useful to prompt system operators