Import and Print Schedule in Excel

Tip of the Week June 14, 2021 Volgistics’ Schedule Reports are available in PDF format. However, there may be times you want to have the schedule in Excel format. There is not a report within Volgistics that is able to do this, but you can use the features in Excel to get the schedule information

Schedule Volunteers with Assignment Opening Rules Enforced

Tip of the Week June 07, 2021 Via the Schedule tab of an Assignment record or the Schedule page from the menu, System Operators are always able to schedule volunteers for any time even if the Rules tab of the corresponding Assignment is setup to allow scheduling for “Openings only”. However, operators may wish to

Use VicTouch Greeting Cards as Event Reminders

Tip of the Week May 31, 2021 If your organization uses the VicTouch module and you have an event coming up that you want volunteers to remember, consider using a VicTouch Greeting Card. Volunteers will see the reminder each time they login during the time period you select. Sending a reminder message through Vic Mail

Use a Set to Find Records That Have Information in a Spare Field

Tip of the Week May 24, 2021 There may be times when you need to find all the volunteers in your account that have information in a specific text field. For example, to verify the information in a field called School where you record the educational institution a volunteer attends, or attended last, it may

Customize VicTouch Access and Exit Codes

Tip of the Week May 17, 2021 If your organization uses the VicTouch module, please note we recommend using it in kiosk mode whenever possible. The kiosk mode causes the display to fill the entire screen. This hides the URL address and web browser controls to make access more secure. You can find information on

Archive Inactive Records to Keep Service Information and Save Money

Tip of the Week May 10, 2021 Your Volgistics database is divided into archived and non-archived sections. The Archive is designed for long term storage of inactive volunteers. In your account’s service level, archived records cost significantly less because they have more limited functionality than non-archived records. For example, archived volunteers cannot be tagged or

Track Messages Received by Volunteers on the History Tab

Tip of the Week May 3, 2021 Each time a volunteer is a recipient of an email, text, or Vic Mail message from your account, an entry is added to the Messages section of the volunteer’s History tab. This feature tracks custom email and text messages sent by System Operators as well as automatic messages

See How Many Submissions an Application Has Received in a Year

Tip of the Week December 30, 2019 Many organizations that use application forms want to know how many applications they have received in a year, or another time period. This can be useful for reference, or for completing reports for grants and other external agencies. While you can create Sets to identify the number of volunteers who had

Archive Old Help Inquires to “Clean-Up” Your Mailbox

Tip of the Week December 23, 2019 The “Help E-mail” tab of the Mailbox is designed to provide a reference for System Operators. All System Operators in the account can review past questions and responses in case they find the information helpful. However, there may be past help inquiries that are simply thank-you responses, or

Disable VicNet Access for Specific Volunteer Records

Tip of the Week December 16, 2019 If your organization uses VicNet, there may be times when you want to disable access for some volunteers. You control who can access VicNet overall by using the Status, and the Type and Flag settings on the VicNet Ground Rules page. However, there may be times when you