Tip of the Week January 8, 2024 If your account’s service level includes the VicNet or VicTouch modules, you may want to review how you’re using those features. This allows you to make informed decisions about whether the module is being underutilized and more operator training or volunteer training is needed, or if you should
Tag: Service Level
Use the Volgistics Store to Get Invoices and Receipts for Payments
Tip of the Week October 16, 2023 Each Volgistics account has a secure Volgistics Store where users can manage a variety of needs for their account such as arranging payments, creating invoices, and adjusting their service level. The Store can be accessed by System Operators with the Administrator user level and by anyone else who
Continue Reading “Use the Volgistics Store to Get Invoices and Receipts for Payments”
Creating and Maintaining System Operator Records
Tip of the Week June 19, 2023 The credentials for the first Administrator in an account are created from the trial account information used when the account is started. Thereafter, the Administrator creates and maintains all System Operator records for the account. The Volgistics Team does not assign, or update, login credentials for operators. Each
Continue Reading “Creating and Maintaining System Operator Records”
Archive Inactive Records to Keep Service Information and Save Money
Tip of the Week May 15, 2023 Your Volgistics database is divided into archived and non-archived sections. The Archive is designed for long term storage of inactive volunteers. In your account’s service level, archived records cost significantly less because they have more limited functionality than non-archived records. For example, archived volunteers cannot be tagged or
Continue Reading “Archive Inactive Records to Keep Service Information and Save Money”
Keep Your Account’s Billing Procedures Accessible and Ready
Tip of the Week October 07, 2019 As renewal dates approach and/or administrative personnel change, it can be important to make sure that there are authorized staff handling the billing for your Volgistics account and that they are able to access the Store, receive billing notifications, and know how and when to plan future payments.
Continue Reading “Keep Your Account’s Billing Procedures Accessible and Ready”
Give Access to the Volgistics Store Without Giving Access to Your Volunteer Database.
Tip of the Week March 25, 2019 In many organizations, payment and billing is taken care of by a person in a department outside of volunteer services. In these cases, you can provide them with access to the Volgistics Store for your account without giving access to the volunteer database used to manage your records.
Tip of the Week June 5, 2017
Creating and maintaining System Operator records The credentials for the first Administrator in an account are created from the trial account information used when the account is started. Thereafter, the Administrator creates and maintains all System Operator records for the account. The Volgistics Team does not assign, or update, login credentials for operators. Your account’s
Tip of the Week March 20, 2017
Give access to the Volgistics Store without giving access to your volunteer database. In many organizations, payment and billing is taken care of by a person in a department outside of volunteer services. In these cases, you can provide them with access to the Volgistics Store for your account without giving access to the volunteer
Tip of the Week June 22, 2015
Creating and maintaining System Operator records. The credentials for the first Administrator in an account are created from the trial account information used when the account is started. Thereafter, the Administrator creates and maintains all System Operator records for the account. The Volgistics Team does not assign, or update, login credentials for operators. Your account’s