Messaging Volunteers

Communicating with your volunteers is one of the most essential parts of volunteer management. With Volgistics, it's even easier, thanks to our easy-to-use automated volunteer texting and emailing software system.

Volgistics' volunteer management software allows your organization to send text and email messages to your volunteers. This communication system helps organizations to easily communicate with volunteers via their preferred method, notifying them of schedule changes or reminding them of existing commitments.

Text, Email, and VicMail

With Volgistics' communication system for volunteers, there is no need to manage a list of volunteer mobile numbers outside of the Volgistics system, and no need to go through the tedious process of selecting certain volunteers in Outlook. Volgistics pulls from existing classifications and sets in the system and uses the contact information of volunteers within those groups.

On top of this integrated functionality, Volgistics also keeps records of messages sent to each volunteer and tracks their delivery statuses to determine if a contact method is valid or not. The system even allows volunteers to choose the kinds of texts and emails they want to receive.

VicMail

If you use the optional VicNet or VicTouch modules, you can also send volunteers messages via VicMail. This allows volunteers to receive your messages when they sign in. Unlike regular email, you can track when a VicMail message is opened, and take it down if needed.

Selecting Volunteers

With Volgistics' volunteer emailing and texting software, volunteer managers can message:

• All volunteers: Message all volunteers to notify them of important updates, such as changes in management, holidays, events, or widespread schedule alterations.
• A single volunteer: Message a single volunteer to notify them of schedule updates, opportunities, or specific instructions pertaining to their shift or duty.
• Volunteers that work in a specific assignment: Message all volunteers in an assignment to notify them of cancellations, alterations, or other issues.
• Volunteers scheduled on a certain day: Message all volunteers assigned to a certain day to let them know of things like cancellations, weather-related issues, or lost items.
• Volunteers that you tag based on criteria you choose: Message all volunteers with specific qualifications to notify them of skill-specific openings or tasks.
• Volunteers that have a birthday next month: Let your volunteers know you care by sending birthday wishes.
• Coordinators: Notify coordinators of schedule changes, as well as any additions or deletions to your volunteer pool.
• And more!

Here's an example: You have a vacant schedule opening for the front desk next Thursday at 2pm. You can tag all volunteers who've expressed interest in volunteering for that position and who are qualified to fill the opening. You might further narrow it down to only volunteers who are not currently scheduled to serve in another opening during that time. Once you've set the criteria, you can send a simple email to the selected volunteers to request the opening be filled.

Need Help?

If you ever need assistance setting up these communication channels, always remember Volgistics' support system is available. Visit our site to make use of hours of detailed video tutorials, as well as our support team.

Learn More About Volgistics

Ready to learn more? Sign up for a 30-day free trial below, or schedule a live demonstration!