Track Messages Received by Volunteers on the History Tab

Tip of the Week May 8, 2023 Each time a volunteer is a recipient of an email, text, or Vic Mail message from your account, an entry is added to the Messages section of the volunteer’s History tab. This feature tracks custom email and text messages sent by System Operators as well as automatic messages

Preview what volunteers see in VicNet

Tip of the Week October 17, 2022 If your organization uses the VicNet module you may want to preview what a volunteer sees when they login. This can be useful when you’re doing things such as setting up Vic self-scheduling to see if you’ve set it up correctly. One way to do this is to

Review Updated Features

Tip of the Week June 27, 2022 The volunteer-facing parts of Volgistics have been going through some big changes recently. These projects have resulted in a few new Volgistics features in a beta period, and we wanted to give you an overview of the updates and the status of each one. During these beta periods

Collecting Information from Fillable Forms

Tip of the Week June 20, 2022 Now that volunteers are able to upload documents, you can collect documents that require digital signatures (such as waivers, release forms, or authorization forms) through VicNet. This feature can only be used in the new version of VicNet in accounts that also use VicDocs. Keep in mind that in order

New Feature: File Upload in VicNet

With our latest update, your volunteers will be able to upload files to their own record through VicNet! This means that you can easily collect needed documents and forms from them electronically without having to save or scan them, find their volunteer record in Volgistics, and then upload them yourself. This is only available for

Helpful Hints for VicNet Passwords

Tip of the Week April 11, 2022 If your organization uses the VicNet module, your volunteers will login to this module using their email address and their VicNet password. The VicNet Ground Rules page allows you to manage password settings, and volunteers can choose to update their password at any time by clicking the Forgot

Volunteer Guides for VicNet and VicTouch

Tip of the Week March 21, 2022 If your organization uses the VicTouch or VicNet modules, Volgistics offers guides and tutorials for your volunteers! VicTouch Help topic 1147 How to Sign-in and Sign-out at VicTouch: A Brief Guide for Volunteers has information for the VicTouch module. The direct link for this is: https://www.volgistics.com/ex/Help.dll?ACT=21&TOPIC=1147 Beta VicNet

Simplify VicNet access for users with multiple records

Tip of the Week February 21, 2022 If your organization uses the VicNet module you may have users who have both a volunteer record and a Coordinator record in your account. In these cases, when the user logs into the VicNet module they’ll need to enter the appropriate email address and password to be logged

Review VicNet and VicTouch use

Tip of the Week January 10, 2022 If your account’s service level includes the VicNet or VicTouch modules, you may want to review how you’re using those features. This allows you to make informed decisions about whether the module is being underutilized and more operator training or volunteer training is needed, or if you should