Preview what volunteers see in VicNet

Tip of the Week October 19, 2020 If your organization uses the VicNet module you may want to preview what a volunteer sees when they login. This can be useful when you’re doing things such as setting up Vic self-scheduling to see if you’ve set it up correctly. One way to do this is to

Post documents for view in VicNet

Tip of the Week June 29, 2020 If your organization uses the VicNet module, you can post documents on the Home tab for volunteers to download and print from their home computers. These could be informational files such as volunteer newsletters or manuals. Or they could be items you need volunteers to complete and return

Helpful Hints for VicNet Passwords

Tip of the Week April 27, 2020 If your organization uses the VicNet module, your volunteers will login to this module using their email address and their VicNet password. The VicNet Ground Rules page allows you to manage password settings, and volunteers can choose to update their password at any time by clicking the Forget

Add training links to VicNet

Tip of the Week April 13, 2020 If your organization uses the VicNet module you can place a link on the Home tab of VicNet to training materials the volunteers need. Volunteers can login and click the link to be taken to the web address that has the information. This allows you to post links

Volunteer Guides for VicNet and VicTouch

Tip of the Week March 23, 2020 If your organization uses the VicTouch or VicNet modules, Volgistics offers guides and tutorials for your volunteers! Help topic 1147 “How to Sign-in and Sign-out at VicTouch: A Brief Guide for Volunteers” has information for the VicTouch module. The direct link for this is: https://www.volgistics.com/ex/Help.dll?ACT=21&TOPIC=1147 Help topic 1148

Simplify VicNet access for users with multiple records

Tip of the Week March 02, 2020 If your organization uses the VicNet module you may have users who have both a volunteer record and a Coordinator record in your account. In these cases, when the user logs into the VicNet module they’ll need to enter the appropriate email address and password to be logged

Review VicNet and VicTouch use

Tip of the Week January 20, 2020 If your account’s service level includes the VicNet or VicTouch modules, you may want to review how you’re using those features. This allows you to make informed decisions about whether the module is being underutilized and more operator training or volunteer training is needed, or if you should

Allow Volunteers to See Who Else Is Scheduled in VicNet

Tip of the Week November 18, 2019 If your organization uses VicNet or VicTouch, you can allow volunteers to see other volunteers who are scheduled by following these steps: Select Setup from the menu. Expand the VicNet link. Select Schedule tab. Under Volunteers can… select one of the options for showing who else is scheduled.

Offset Costs by Placing Advertisements on VicNet

Tip of the Week July 22, 2019 If your organization uses the VicNet module, you may be interested to know that you can place advertisements on the VicNet Home page. These ads can be used as part of your fundraising efforts or as an exchange for services. For example, if you provide lunch at a

Tip of the Week December 24, 2018

Find a volunteer’s last access to VicNet. If you use the VicNet module to allow volunteers to login to the secure portal to do things such as update their contact information, download forms, receive messages, view or record service, and more, you may sometimes need to see when a volunteer signed into the module last.