New Feature: File Upload in VicNet

With our latest update, your volunteers will be able to upload files to their own record through VicNet! This means that you can easily collect needed documents and forms from them electronically without having to save or scan them, find their volunteer record in Volgistics, and then upload them yourself. This is only available for

Helpful Hints for VicNet Passwords

Tip of the Week April 11, 2022 If your organization uses the VicNet module, your volunteers will login to this module using their email address and their VicNet password. The VicNet Ground Rules page allows you to manage password settings, and volunteers can choose to update their password at any time by clicking the Forgot

Volunteer Guides for VicNet and VicTouch

Tip of the Week March 21, 2022 If your organization uses the VicTouch or VicNet modules, Volgistics offers guides and tutorials for your volunteers! VicTouch Help topic 1147 How to Sign-in and Sign-out at VicTouch: A Brief Guide for Volunteers has information for the VicTouch module. The direct link for this is: https://www.volgistics.com/ex/Help.dll?ACT=21&TOPIC=1147 Beta VicNet

Simplify VicNet access for users with multiple records

Tip of the Week February 21, 2022 If your organization uses the VicNet module you may have users who have both a volunteer record and a Coordinator record in your account. In these cases, when the user logs into the VicNet module they’ll need to enter the appropriate email address and password to be logged

Review VicNet and VicTouch use

Tip of the Week January 10, 2022 If your account’s service level includes the VicNet or VicTouch modules, you may want to review how you’re using those features. This allows you to make informed decisions about whether the module is being underutilized and more operator training or volunteer training is needed, or if you should

Allow Volunteers to See Who Else Is Scheduled in VicNet

Tip of the Week November 8, 2021 If your organization uses VicNet or VicTouch, you can allow volunteers to see other volunteers who are scheduled by following these steps: Select Setup from the menu. Expand the VicNet link. Select Schedule tab. Under Volunteers can… select one of the options for showing who else is scheduled.

Track Messages Received by Volunteers on the History Tab

Tip of the Week May 3, 2021 Each time a volunteer is a recipient of an email, text, or Vic Mail message from your account, an entry is added to the Messages section of the volunteer’s History tab. This feature tracks custom email and text messages sent by System Operators as well as automatic messages

Preview what volunteers see in VicNet

Tip of the Week October 19, 2020 If your organization uses the VicNet module you may want to preview what a volunteer sees when they login. This can be useful when you’re doing things such as setting up Vic self-scheduling to see if you’ve set it up correctly. One way to do this is to