Tip of the Week January 10, 2022 If your account’s service level includes the VicNet or VicTouch modules, you may want to review how you’re using those features. This allows you to make informed decisions about whether the module is being underutilized and more operator training or volunteer training is needed, or if you should
Tip of the Week November 8, 2021 If your organization uses VicNet or VicTouch, you can allow volunteers to see other volunteers who are scheduled by following these steps: Select Setup from the menu. Expand the VicNet link. Select Schedule tab. Under Volunteers can… select one of the options for showing who else is scheduled.
As you may know, we’ve been working hard on a new version of VicNet. After a successful closed beta period with a relatively small group of accounts, we’re ready to open up the new version for everyone! It is still a beta release, which means it’s pretty close to how the final version will look
Tip of the Week June 29, 2020 If your organization uses the VicNet module, you can post documents on the Home tab for volunteers to download and print from their home computers. These could be informational files such as volunteer newsletters or manuals. Or they could be items you need volunteers to complete and return
Tip of the Week July 22, 2019 If your organization uses the VicNet module, you may be interested to know that you can place advertisements on the VicNet Home page. These ads can be used as part of your fundraising efforts or as an exchange for services. For example, if you provide lunch at a
Find a volunteer’s last access to VicNet. If you use the VicNet module to allow volunteers to login to the secure portal to do things such as update their contact information, download forms, receive messages, view or record service, and more, you may sometimes need to see when a volunteer signed into the module last.
Preview what volunteers see when they login to VicNet. If your organization uses the VicNet module you may want to preview what a volunteer sees when they login. This can be useful when you’re doing things such as setting up Vic self-scheduling to see if you’ve set it up correctly. One way to do this
Post documents for volunteers to download on VicNet If your organization uses the VicNet module, you can post documents on the Home tab for volunteers to download and print from their home computers. These could be informational files such as volunteer newsletters or manuals. Or they could be items you need volunteers to complete and
Add links to training videos, web pages, and more on the VicNet module. If your organization uses the VicNet module you can place a link on the Home tab of VicNet to training materials the volunteers need. Volunteers can login and click the link to be taken to the web address that has the information.
Volgistics has guides designed to help volunteers with the VicTouch and VicNet modules If your organization uses the VicTouch or VicNet modules, Volgistics offers guides and tutorials for your volunteers! Help topic 1147 “How to Sign-in and Sign-out at VicTouch: A Brief Guide for Volunteers” has information for the VicTouch module. The direct link for