See Notifications on the Welcome Page

Tip of the Week March 11, 2024 The Welcome page in Volgistics is the first page operators will see when they log in. In addition to providing new feature messages, account statistics, birthday lists, and tips of the week (like this one), the Welcome Page will also include a Mail section directing operators’ attention to

National Volunteer Week Approaching

Tip of the Week March 4, 2024 National Volunteer Week is coming up! Established in 1974, National Volunteer Week is an opportunity to recognize the impact of volunteer service and the power of volunteers to tackle society’s greatest challenges, to build stronger communities and be a force that transforms the world. It’s also used to

Simplify VicNet Access for Users With Multiple Records

Tip of the Week February 19, 2024 If your organization uses the VicNet module you may have users who have both a volunteer record and a Coordinator record in your account. In these cases, when the user logs into the VicNet module they’ll need to enter the appropriate email address and password to be logged

Post Service Hours From the Schedule

Tip of the Week February 12, 2024 In Volgistics, schedules and service are tracked separately. The Schedule is a plan of when volunteers are expected to serve in the future, while Service is a record of when they actually served in the past. Past schedule entries do not count as service automatically, but using the

Using the Email Validity Icon

Tip of the Week February 5, 2024 When you send email through Volgistics, we automatically track any errors received during delivery to determine if the recipient’s email address is valid. The email validity icon on the Core tab of the volunteer record displays its status. By default, a volunteer’s email address is considered invalid if

Get Your Automatic Reports Faster

Tip of the Week January 15, 2024 Custom reports can be scheduled to run automatically on a weekly or monthly basis. When you choose to run reports automatically, those reports will be queued and processed during Volgistics’ overnight maintenance cycle. Although these commands are typically completed very quickly, sometimes backlogs may create delays. If you

Review VicNet and VicTouch use

Tip of the Week January 8, 2024 If your account’s service level includes the VicNet or VicTouch modules, you may want to review how you’re using those features. This allows you to make informed decisions about whether the module is being underutilized and more operator training or volunteer training is needed, or if you should