Include Assignment Descriptions and Opening Notes in Schedule Reminders

Tip of the Week February 28, 2022 We recently updated schedule reminder messages, and this gave us the opportunity to add two new options, which have both been popular feature requests. First, you can now include links to Assignment descriptions. This opens using the new version of the Opportunity Directory and provides your volunteers with

Simplify VicNet access for users with multiple records

Tip of the Week February 21, 2022 If your organization uses the VicNet module you may have users who have both a volunteer record and a Coordinator record in your account. In these cases, when the user logs into the VicNet module they’ll need to enter the appropriate email address and password to be logged

Post service hours from the schedule

Tip of the Week February 14, 2022 In Volgistics, volunteers’ Schedule and Service are tracked separately. The Schedule is a plan of when volunteers are expected to serve in the future, while Service is a record of when they actually served in the past. The Schedule does not become Service automatically, but the Post page

Using the email validity icon

Tip of the Week February 07, 2022 When you send email through Volgistics, the system automatically tracks if the recipient’s email address is valid and uses an email validity icon on the Core tab of the volunteer record to display its status. By default, a volunteer’s email address is considered invalid if the last three

Get your automatic reports faster

Tip of the Week January 17, 2022 Custom reports can be scheduled to print automatically on a weekly or monthly basis. When you choose to run reports automatically, those reports will be automatically queued and processed during Volgistics’ overnight maintenance cycle. Although these commands are typically completed very quickly, sometimes backlogs may create delays. If

Review VicNet and VicTouch use

Tip of the Week January 10, 2022 If your account’s service level includes the VicNet or VicTouch modules, you may want to review how you’re using those features. This allows you to make informed decisions about whether the module is being underutilized and more operator training or volunteer training is needed, or if you should

Review the basics of Volgistics

Tip of the Week January 03, 2022 For new or prospective Volgistics users, or for experienced users who would like to freshen up on the core settings and features of their account, Volgistics offers a comprehensive Getting Started Guide. This guide provides an easy-to-navigate tour of the system and covers numerous introductory topics explaining fundamental

See How Many Submissions an Application Has Received in a Year

Tip of the Week December 27, 2021 Many organizations that use application forms want to know how many applications they have received in a year, or another time period. This can be useful for reference, or for completing reports for grants and other external agencies. While you can create Sets to identify the number of volunteers who had