Tip of the Week January 19, 2026 Custom reports can be scheduled to run automatically on a weekly or monthly basis. When you choose to run reports automatically, those reports will be queued and processed during Volgistics’ overnight maintenance cycle. Although these commands are typically completed very quickly, sometimes backlogs may create delays. If you
Category: Tip of the Week
This is part of our Tip of the Week series. These weekly quick tips will help you utilize features in Volgistics you may not have known about. Check back often for new tips!
Review VicNet and VicTouch use
Tip of the Week January 12, 2026 If your account’s service level includes the VicNet or VicTouch modules, you may want to review how you’re using those features. This allows you to make informed decisions about whether the module is being underutilized and more operator training or volunteer training is needed, or if you should
Review the basics of Volgistics
Tip of the Week January 05, 2026 For new or prospective Volgistics users, or for experienced users who would like to freshen up on the core settings and features of their account, Volgistics offers a comprehensive Getting Started Guide. This guide provides an easy-to-navigate tour of the system and covers numerous introductory topics explaining fundamental
See How Many Submissions an Application Has Received in a Year
Tip of the Week December 29, 2025 Many organizations that use application forms want to know how many applications they have received in a year, or another time period. This can be useful for reference, or for completing reports for grants and other external agencies. While you can create Sets to identify the number of volunteers who had
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Archive Old Help Inquires to “Clean-Up” Your Mailbox
Tip of the Week December 22, 2022 The Help E-mail tab of the Mailbox is designed to provide a reference for System Operators. All System Operators in the account can review past questions and responses in case they find the information helpful. However, there may be past help inquiries that are simply thank-you responses, or
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Find the First Date of Service
Tip of the Week December 8, 2025 A common question for the support team is how to find the date a volunteer first served. While Volgistics doesn’t have a built-in way to track this information, there are ways you can find it using Excel. The basic idea is to run a report that includes all
Keep a Local Backup of Your Volunteer Data
Tip of the Week December 1, 2025 Volgistics includes the ability to create a local backup of your volunteer data using the Data Export feature. One reason to save this data to your local system is to access to your volunteer data in a situation where your internet connection is down. However, there is another
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Allow Volunteers to See Who Else Is Scheduled in VicNet
Tip of the Week November 24, 2025 If your organization uses VicNet or VicTouch, you can allow volunteers to see others who are scheduled by following these steps: Now when volunteers view the day or week view of their schedule, they can see other volunteers who are scheduled. If you have volunteers who do not
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Making Assignments Inactive
Tip of the Week November 10, 2025 There may be times when your organization no longer needs to track an Assignment record. In these cases, the Assignment can be deleted-but this will also delete the Assignment details from volunteer service records. The date and hours will remain for the service entry, but the Assignment information
Spread Holiday Cheer with Greeting Cards
Tip of the Week November 3, 2025 If your organization uses the VicTouch module, you can create holiday cards which will be displayed when volunteers sign-in. The setup options allow you to customize a heading and message, and choose a date range for when the cards will be shown. You can use the graphics that