This is part of our Tip of the Week series. These weekly quick tips will help you utilize features in Volgistics you may not have known about. Check back often for new tips!
Tip of the Week February 3, 2025 If you use the VicTouch time clock, there may be times when volunteers arrive for duty and begin serving without remembering to sign-in. If this occurs and you find out before the volunteer leaves, you can easily correct this. First, have the volunteer sign-in through VicTouch. If it
Continue Reading “Edit a Volunteer’s Sign-In Time for VicTouch”
Tip of the Week January 27, 2025 Organizations may want to track how many times their volunteers have served, rather than just how many hours they’ve served. Volgistics makes this possible with Service Measures. These are an ideal feature for recording special types of service performed, and can be easily configured to keep track of
Continue Reading “Track the Total Number of Shifts or Visits Volunteers Serve”
Tip of the Week January 20, 2025 Many organizations are required to have an up-to-date W-9 form from companies that they do business with. For your convenience, we update our W-9 form regularly and you can access and save and/or print the form at any time online. Please go to the following address if you
Tip of the Week January 13, 2025 Your volunteers trust you with their personal information. To help keep it safe from unauthorized access, we recommend turning on two-factor authentication for your account. With this feature turned on, you’ll still enter your account number, email address, and password as normal. Then, you’ll receive a code by
Continue Reading “Secure Your Account with Two-Factor Authentication”
Tip of the Week January 6, 2025 For new or prospective Volgistics users, or for experienced users who would like to freshen up on the core settings and features of their account, Volgistics offers a comprehensive Getting Started Guide. This guide provides an easy-to-navigate tour of the system and covers numerous introductory topics explaining fundamental
Continue Reading “Review the Basics in Volgistics’ Getting Started Guide”
Tip of the Week December 16, 2024 If you use the VicNet module to allow volunteers to login to the secure portal to do things such as update their contact information, download forms, receive messages, view or record service, and more, you may sometimes need to see when a volunteer signed into the module last.
Tip of the Week December 9, 2024 There are different ways to view the schedule in Volgistics to match the rendering that fits your needs the best. For example, if you want to view the schedule for your entire organization, you can select Schedule from the menu. Or, if you want to view the schedule
Continue Reading “Go to the Schedule Tab of an Assignment From the Schedule Page”
Tip of the Week December 2, 2024 Volunteer addresses and phone numbers are stored on the Core tab of the volunteer record. In most cases this is sufficient to track the volunteer’s information. But sometimes a volunteer record may have more than one address or phone number you want to track, such as if the
Continue Reading “Track Additional Contact Information Using Contacts”
Tip of the Week November 25, 2024 In addition to regular service hour entries, Volgistics automatically keeps a total for month-to-date (MTD), fiscal year-to-date (YTD), and life hours for volunteers. There are also two floating subtotal fields that you can use to keep track of service performed during time periods that you select. The floating
Continue Reading “Use Floating Subtotals to Track Service for Custom Times”
Tip of the Week November 18, 2024 At times you may find abnormal service entries that have been created. For example, if you use the VicTouch module, sometimes a volunteer will sign-in for an assignment, reenter their PIN to check the schedule, and then click the sign-out button out of habit. Or if volunteers enter
Continue Reading “Create a Set to Find Small or Large Service Entries”
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