Get Your Automatic Reports Faster

Tip of the Week January 15, 2024 Custom reports can be scheduled to run automatically on a weekly or monthly basis. When you choose to run reports automatically, those reports will be queued and processed during Volgistics’ overnight maintenance cycle. Although these commands are typically completed very quickly, sometimes backlogs may create delays. If you

Review VicNet and VicTouch use

Tip of the Week January 8, 2024 If your account’s service level includes the VicNet or VicTouch modules, you may want to review how you’re using those features. This allows you to make informed decisions about whether the module is being underutilized and more operator training or volunteer training is needed, or if you should

Review the Basics of Volgistics

Tip of the Week January 01, 2024 For new or prospective Volgistics users, or for experienced users who would like to freshen up on the core settings and features of their account, Volgistics offers a comprehensive Getting Started Guide. This guide provides an easy-to-navigate tour of the system and covers numerous introductory topics explaining fundamental

See How Many Submissions an Application Has Received in a Year

Tip of the Week December 25, 2023 Many organizations that use application forms want to know how many applications they have received in a year, or another time period. This can be useful for reference, or for completing reports for grants and other external agencies. While you can create Sets to identify the number of volunteers who had

Archive Old Help Inquires to “Clean-Up” Your Mailbox

Tip of the Week December 18, 2023 The Help E-mail tab of the Mailbox is designed to provide a reference for System Operators. All System Operators in the account can review past questions and responses in case they find the information helpful. However, there may be past help inquiries that are simply thank-you responses, or

Track Multiple Addresses and Phone Numbers for Volunteers on Their Contacts Tab

Tip of the Week December 11, 2023 Volunteer addresses and phone numbers are stored on the Core tab of the volunteer record. In most cases this is sufficient to track the volunteer’s information. But sometimes a volunteer record may have more than one address or phone number you want to track, such as if the

Keep a Local Backup of Your Volunteer Data

Tip of the Week November 27, 2023 Volgistics includes the ability to create a local backup of your volunteer data using Volgistics’ Data Export feature. One reason to save this data to your local system is to access to your volunteer data in a situation where your internet connection is down. However, there is another

Use the Date of Last Activity Field to See When a Volunteer Served Last

Tip of the Week November 13, 2023 Volgistics makes it easy to see the last date a volunteer served with the Date of Last Activity field recorded in the Statistics box on the Core tab of the volunteer record. You enable this field to be shown by following these steps: The Date of Last Activity

Making Assignments Inactive

Tip of the Week November 06, 2023 There may be times when your organization no longer needs to track an Assignment record. In these cases, the Assignment can be deleted—but this will also delete the Assignment details from volunteer service records. The date and hours will remain for the service entry, but the Assignment information