How to Set Volunteer Requirements and Expectations (Without Creating Barriers)

Man holding a tablet managing volunteers. Text reads how to set volunteer requirements and expectations.

Organizations that rely on volunteers often require background checks, training sessions, and minimum time commitments to protect the people they serve and maintain program quality. When these requirements are well-explained and tailored to each role, volunteers feel confident about what to expect from day one.  The challenge is setting requirements that provide genuine protection without

Preview What Volunteers See in VicNet

Tip of the Week October 12, 2026 If your organization uses the VicNet module you may want to preview what a volunteer sees when they login. This can be useful when you’re updating your self-scheduling settings to see if you’ve set it up correctly. One way to do this is to go to your organization’s

Keep Billing Procedures Accessible and Ready

Tip of the Week October 05, 2026 As renewal dates approach and/or administrative personnel change, it can be important to make sure that there are authorized staff handling the billing for your Volgistics account and that they are able to access the Store, receive billing notifications, and know how and when to plan future payments.

Use Email Placeholders to Personalize Messages

Tip of the Week September 28, 2026 Volgistics offers email placeholders that allow you to personalize messages you send to volunteers. These allow you to add particular fields into the message similar to how the mail merge function works in a word processing program, and include various name fields, volunteer Numbers, different hour totals, and

Advanced Options Let You Fine Tune Searches

Tip of the Week September 21, 2026 When you’re looking for volunteer records, the Basic options on the Volunteers page provide a powerful search tool. However, there may be times when you need even more options for locating records. The Sets feature offers one way to do this, but there is also an Advanced options

Coordinating Volunteers — The Complete Guide to Organizing Effective Volunteer Programs

People looking at a computer screen for organizing effective volunteer programs.

Managing a volunteer program can feel like an exercise in coordinated chaos. People come and go, shifts are scheduled without notice, and communication collapses when you don’t get timely responses. Without a structured system, it’s challenging to recruit or retain volunteers effectively no matter how hard you work — 90% of nonprofits depend on volunteers, but

Use Sets for Checklist Items That Apply to Multiple Assignments

Tip of the Week September 14, 2026 When you setup a Checklist item, you can have it apply to volunteers who have a specific Assignment by selecting that Assignment’s name from the Those assigned todropdown list. Or, you can select a Site or a Place from the dropdown to make the Checklist item apply to

Use Substitute Tracking for Schedule Adjustments

Tip of the Week September 07, 2026 When volunteers are sick or unable to serve, you can remove them from the schedule and place a substitute volunteer on the schedule in their place. However, Volgistics’ Substitute Tracking feature provides an easier way to handle short term replacements. To use this feature you must first check

Display Who’s Here at VicTouch

Tip of the Week August 31, 2026 The Who’s Here page is a great way for System Operators to see which volunteers at their organization have arrived to serve and at what location or in which Assignment they are serving. However, sometimes organizations would also like their volunteers or Coordinators to be able to quickly

Delete an Entire Batch of Service

Tip of the Week August 24, 2026 One method of entering volunteer service hours in Volgistics is to use the Post page for a whole group of volunteers at once. This can be handy if you’re posting hours from the schedule. If hours are posted incorrectly with this method, operators must individually edit or delete