Clear your own security blocks

Tip of the Week September 26, 2022 To protect customer accounts from unauthorized access, Volgistics automatically places a security block on IP addresses that submit numerous invalid login attempts in rapid succession. But this security feature can be triggered if a System Operator forgets his or her login information and tries too many times, unsuccessfully,

New Feature: Collect Notes with Service Entries

Over the years, we’ve gotten quite a few requests from users who want to collect and store notes along with hours for individual service entries. For example, if volunteers are responsible for maintaining walking trails, they could include a brief summary of the trail conditions. Or if a volunteer is absent, you could use a

Document Uploads on Applications

Over the years, we’ve had many users ask us about collecting documents from applicants as part of their online application forms. Previously these kinds of documents had to be collected outside of the Volgistics system and then manually uploaded to volunteer records. We’re very excited to announce that it’s now possible for you to collect

Review Updated Features

Tip of the Week June 27, 2022 The volunteer-facing parts of Volgistics have been going through some big changes recently. These projects have resulted in a few new Volgistics features in a beta period, and we wanted to give you an overview of the updates and the status of each one. During these beta periods

Collecting Information from Fillable Forms

Tip of the Week June 20, 2022 Now that volunteers are able to upload documents, you can collect documents that require digital signatures (such as waivers, release forms, or authorization forms) through VicNet. This feature can only be used in the new version of VicNet in accounts that also use VicDocs. Keep in mind that in order

New VicTouch Beta Now Open!

Over the last year or so, we’ve been working on overhauls to the various parts of Volgistics that your volunteers interact with. These updates are aimed at improving the volunteer experience, making it easier for them to interact with the system no matter what type of device they use. This improves volunteer engagement, and ultimately

New Feature: File Upload in VicNet

With our latest update, your volunteers will be able to upload files to their own record through VicNet! This means that you can easily collect needed documents and forms from them electronically without having to save or scan them, find their volunteer record in Volgistics, and then upload them yourself. This is only available for

Update Your Opportunity Directory

Tip of the Week May 16, 2022 The Opportunity Directory allows you to easily share information about your assignments with current and potential volunteers. The new version of the Opportunity Directory is out of beta, and the legacy version will be retired on June 15. Starting that day, anyone trying to access it will be

Here’s How Animal Rights Organizations Can Benefit From Volunteer Management Software

Here's How Animal Rights Organizations Can Benefit From Volunteer Management Software

Animal rights organizations and animal shelters rely on volunteers to manage donations, run events, and tend to the animals in their care. However, animal organizations experience various challenges that can make recruiting and retaining volunteers a complicated task.  Using volunteer management software for your animal rights organization can increase organizational efficiency. It can save administrators

Tips for Managing Library Volunteers

Tips for Managing Library Volunteers

Libraries of all sizes rely on volunteers to keep operations afloat. Whether they are organizing bookshelves or helping with local fundraising efforts, unpaid workers are responsible for a lot of the work behind a functioning library.  To successfully fulfill your library’s mission, managers should understand the best practices for managing volunteers as well as paid