Tip of the Week January 12, 2026 If your account’s service level includes the VicNet or VicTouch modules, you may want to review how you’re using those features. This allows you to make informed decisions about whether the module is being underutilized and more operator training or volunteer training is needed, or if you should
Tag: VicNet
Allow Volunteers to See Who Else Is Scheduled in VicNet
Tip of the Week November 24, 2025 If your organization uses VicNet or VicTouch, you can allow volunteers to see others who are scheduled by following these steps: Now when volunteers view the day or week view of their schedule, they can see other volunteers who are scheduled. If you have volunteers who do not
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Technological Solutions for Multi-Site Volunteer Management
The complexity of managing volunteers increases exponentially as organizations expand to multiple locations or departments. While this growth is a sign of success, it also introduces new administrative hurdles that manual processes and spreadsheets can’t handle. Multi-site volunteer management requires a strategic, technology-driven approach to ensure consistency, efficiency, and a positive experience for volunteers and
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Custom Theming for Volunteer Features
Tip of the Week October 6, 2025 The parts of Volgistics that are designed for volunteer access (VicNet, VicTouch, the Opportunity Directory, and application forms) all include custom theming options. These settings allow you to use your organization’s own colors, keeping your branding consistent with your own website. For example, you can review and update
Track Messages Received by Volunteers on the History Tab
Tip of the Week May 12, 2025 Each time a volunteer is a recipient of an email, text, or Vic Mail message from your account, an entry is added to the Messages section of the volunteer’s History tab. This feature tracks custom email and text messages sent by System Operators as well as automatic messages
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Preview What Volunteers See in VicNet
Tip of the Week October 7, 2024 If your organization uses the VicNet module you may want to preview what a volunteer sees when they login. This can be useful when you’re updating your self-scheduling settings to see if you’ve set it up correctly. One way to do this is to go to your organization’s
Use Date Fields to Track Changes
Tip of the Week August 12, 2024 Volgistics does not automatically keep a date record to indicate when a volunteer’s profile or contact information was last updated. However, you can use the spare fields on the Profile tab of volunteer records to create a custom field for tracking this information. Here is how to create
Collecting Documents in VicNet
Tip of the Week June 24, 2024 In VicNet, you can ask volunteers to upload documents (such as waivers, release forms, or authorization forms). This feature can only be used accounts that also use VicDocs. This requires a few steps, so volunteers will need to download the form, complete it, and then upload the completed copy.
Coordinators Can Schedule Regular Volunteer Shifts
Tip of the Week May 20, 2024 In VicNet, coordinators can easily fill openings with volunteers on a one-time basis. Scheduling a regular or repeating shift for a volunteer is a bit less obvious though. To do this, start by scheduling a volunteer for a one-time shift on the first date. Then, click the Edit
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Helpful Hints for VicNet Passwords
Tip of the Week April 8, 2024 If your organization uses the VicNet module, your volunteers will login using their email address and a password. The VicNet Ground Rules page allows you to manage password settings, including strength requirements, minimum length, and how often they expire. And volunteers can choose to update their password at