Update your organization’s name, address or other information. If your organization has changed its name, you may want to update your account so the correct name displays. Or, if you’ve moved to a different address, it’s always a good idea to keep the correct address on file. You can update your organization’s name, address, phone
Tip of the Week July 21, 2014
Use a second monitor to show Who’s Here page at VicTouch sign-in kiosk. Organizations that use the VicTouch module to record volunteer service sometimes want volunteers, or Coordinators, to be able to quickly see which volunteers have arrived. You can do this by connecting a second monitor to the computer that runs your VicTouch station.
Tip of the Week July 14, 2014
Schedule volunteers from the Schedule tab of their records to have opening settings enforced. When scheduling volunteers to fill an opening from the Schedule tab of an Assignment, or by selecting Schedule from the menu, you must be careful to click the Fill link beside the unfilled opening instead of scheduling with the Schedule a
Tip of the Week July 7, 2014
Setup automatic reports to remind you to change a youth volunteer’s record when they become adults Many organizations separate adult and youth volunteers by giving them different Types in their account such as “Adult” and “Junior.” There is not a way to automatically change the volunteer’s Type when they reach their 18th birthday, but you
Tip of the Week June 30, 2014
Launch the VicTouch module from your computer For security, we recommend that VicTouch is always launched in the kiosk mode. The kiosk mode hides the URL address for your Volgistics account as well as the web browser controls. You can find information on how to launch VicTouch in kiosk mode here. There are times when
Change to the Password Email Code
The email code for [[password]] will be changing. Volgistics has a feature to customize email messages with codes so the message automatically inserts the volunteer’s personal information such as their first name or PIN. These codes can be used in custom messages as well as in automatic messages such as the schedule reminders. For example,
Tip of the Week June 23, 2014
Sort the columns of information in the Volgistics Mailbox The Volgistics Mailbox consists of In Box, Out Box, Applications, Service, Help E-mail and Documents tabs. Each of these tabs is shared by all the System Operators for your account (or all operators from the same Site if the Site Level Access feature is enabled). As
Tip of the Week June 16, 2014
Use Flags to create levels of volunteer training for self-scheduling Some organizations have training programs that require volunteers to complete trainings in order to be able to sign-up for certain assignments using Vic Self-Scheduling. If your organization is one of these, you can use Flags to control which volunteers can use self-scheduling to sign-up for
Tip of the Week June 9, 2014
Send an email to a group of volunteers from the Volunteers page When you’re sending an email message from the Out Box of the Volgistics Mailbox, you can select to send it to a single volunteer, tagged volunteers, volunteers who have a certain Status, are in a certain Set, or to all the volunteers in
Tip of the Week June 2, 2014
Post documents for volunteers to download on VicNet If your organization uses the VicNet module, you can post documents on the Home tab for volunteers to download and print from their home computers. These could be informational documents such as volunteer newsletters or manuals. Or, they could be items you need volunteers to complete and