Turn Information Buttons Off for a System Operator

Information buttons in the Volgistics account can now be disabled on an operator-by-operator basis. To help new System Operators become familiar with the system, Volgistics has information buttons throughout the account that have a brief explanation of the field or feature. Quite often, these will link to help topics that have more information. For example,

Restore Deleted Volunteers Feature Released

There may be times when volunteer records are deleted from the system accidentally. To address this, Volgistics released a new feature that allows you to recover these records within 5 days after they have been deleted. Now, as long as a System Operator’s rights allow them to delete volunteer records, they can also restore records

Tip of the Week February 24, 2014

Mark batches of Awards as presented at same time using Tickler feature If your organization uses Awards as a way to recognize your volunteers, you may have certain dates when you present the awards to your volunteers, such as a recognition banquet, or the end of your fiscal year. In this case, you can quickly

Tip of the Week February 17, 2014

Search for a specific item in your account’s Event Log or a volunteer’s Notes tab Each Volgistics account has an Event Log that records key events. Even though every event in your account is not tracked due to size limitations, the Event Log can still become quite long, which makes it hard to find one

Tip of the Week February 10, 2014

See how many submissions an application has received Many organizations that use the online application forms want to know how many applications they have received. This can be useful for internal information, or for completing reports for grants and other external agencies. While you can create Sets to identify the number of volunteers who have

Tip of the Week February 3, 2014

Allow volunteers to remove themselves from schedule If you use the self-scheduling feature in VicNet or VicTouch, you can allow volunteers to remove themselves from the schedule. To alert a System Operator, and/or the Coordinators for the assignment, about the change, you can setup to have an alert sent automatically when this occurs. The setting

New VicTouch Feature for Group Sign-in

Group leaders can enter the number of volunteers serving in VicTouch and have this information automatically added to the service entry for the group. If you use group records in your account and use the VicTouch module, your group leaders can now enter the number of volunteers serving in the group when they sign-in through