Launch the VicTouch module from your computer For security, we recommend that VicTouch is always launched in the kiosk mode. The kiosk mode hides the URL address for your Volgistics account as well as the web browser controls. You can find information on how to launch VicTouch in kiosk mode here. There are times when
Change to the Password Email Code
The email code for [[password]] will be changing. Volgistics has a feature to customize email messages with codes so the message automatically inserts the volunteer’s personal information such as their first name or PIN. These codes can be used in custom messages as well as in automatic messages such as the schedule reminders. For example,
Tip of the Week June 23, 2014
Sort the columns of information in the Volgistics Mailbox The Volgistics Mailbox consists of In Box, Out Box, Applications, Service, Help E-mail and Documents tabs. Each of these tabs is shared by all the System Operators for your account (or all operators from the same Site if the Site Level Access feature is enabled). As
Tip of the Week June 16, 2014
Use Flags to create levels of volunteer training for self-scheduling Some organizations have training programs that require volunteers to complete trainings in order to be able to sign-up for certain assignments using Vic Self-Scheduling. If your organization is one of these, you can use Flags to control which volunteers can use self-scheduling to sign-up for
Tip of the Week June 9, 2014
Send an email to a group of volunteers from the Volunteers page When you’re sending an email message from the Out Box of the Volgistics Mailbox, you can select to send it to a single volunteer, tagged volunteers, volunteers who have a certain Status, are in a certain Set, or to all the volunteers in
Tip of the Week June 2, 2014
Post documents for volunteers to download on VicNet If your organization uses the VicNet module, you can post documents on the Home tab for volunteers to download and print from their home computers. These could be informational documents such as volunteer newsletters or manuals. Or, they could be items you need volunteers to complete and
Tip of the Week May 26, 2014
Procedure Change for Forgotten Passwords We recently changed the procedure for sending forgotten passwords to enhance security further. Please read more here.
Procedure Change for Forgotten Passwords
We recently changed the procedure for sending forgotten passwords to enhance security further. As you are probably aware, the security of Internet passwords is in the forefront of the news these days. Volgistics includes excellent procedures for protecting account information through the use of security features like those described here. Volgistics, and your data, were
Tip of the Week May 19, 2014
System Operators can check their own system access rights and find their account’s Administrator Volgistics allows each account’s Administrator(s) to set user levels and other rights for each System Operator for their account. If you’re a System Operator and you don’t see a menu item, tab, field, or button, you can check if your System
Tip of the Week May 12, 2014
Email Delivery with Yahoo or AOL Reply-to Addresses We recently became aware that if you use an @aol.com or @yahoo.com address in a reply-to field in your Volgistics account, the email messages are not being delivered to the recipients. The failure is caused by new policies Yahoo and AOL put in place to prevent spammers