Tip of the Week June 2, 2014

Post documents for volunteers to download on VicNet If your organization uses the VicNet module, you can post documents on the Home tab for volunteers to download and print from their home computers. These could be informational documents such as volunteer newsletters or manuals. Or, they could be items you need volunteers to complete and

Procedure Change for Forgotten Passwords

We recently changed the procedure for sending forgotten passwords to enhance security further. As you are probably aware, the security of Internet passwords is in the forefront of the news these days. Volgistics includes excellent procedures for protecting account information through the use of security features like those described here. Volgistics, and your data, were

Tip of the Week May 5, 2014

Disable VicNet access for specific volunteer records If your organization uses the VicNet module, there may be times when you want to disable access for some volunteers. You control who can access VicNet overall by using the Status, and the Type and Flag settings on the VicNet Ground Rules page. However, there may be times

Tip of the Week April 7, 2014

Allow volunteers to see who else is scheduled in VicNet If your organization uses the VicNet or VicTouch modules, you can allow volunteers to see other volunteers who are scheduled by: Select Setup from the menu. Expand the VicNet link. Select Schedule tab. Under Volunteers can…, select one of the options for showing who else

Tip of the Week February 3, 2014

Allow volunteers to remove themselves from schedule If you use the self-scheduling feature in VicNet or VicTouch, you can allow volunteers to remove themselves from the schedule. To alert a System Operator, and/or the Coordinators for the assignment, about the change, you can setup to have an alert sent automatically when this occurs. The setting

Tip of the Week December 16, 2013

Simplify VicNet access for users who have a volunteer and a Coordinator record. If your organization uses the VicNet module, you may have users who have a volunteer and a Coordinator record in the system. In this case, the user would need to enter the appropriate login name and password combination each time to be

Tip of the Week October 21, 2013

Helpful Hints for VicNet Passwords If your organization uses the VicNet module, your volunteers will need a password to login to the secure portal. Initially, the volunteer’s number is used as the volunteer’s password. However, volunteers may have a password that is different from their volunteer number if one of the following applies. The first