Tip of the Week January 12, 2015

Create a Set to find small or large service entries. At times you may get abnormal service entries that have been created. For example, if you use the VicTouch module, sometimes a volunteer will sign-in for an assignment, re- enter their PIN number to check the schedule, and then click the “Sign-out” button out of

Tip of the Week December 22, 2014

Find a volunteer’s last access to VicNet. If you use the VicNet module to allow volunteers to login to the secure portal to do things such as update their contact information, download forms, receive messages, view or record service, and more, you may sometimes need to see when a volunteer signed into the module last.

Tip of the Week December 1, 2014

Include the Source, Batch or Directive fields for service entries on Service Detail Reports Service Detail reports are designed to provide specific information about service entries that appear on the volunteer’s Service tab. When you create a custom Service Detail report and select to list volunteers on the Options tab, you can include regular volunteer

Tip of the Week October 27, 2014

The VicNet Time Sheet tab can now be enabled for just selected volunteers Depending on your organization’s needs, you may want to give all volunteers access to VicNet but only allow a selected group to use the Time Sheet tab to enter service information. We recently updated Volgistics to allow you to do this. Please

Restrict VicNet Time Sheet Tab Access

The VicNet Time Sheet tab can now be enabled for just selected volunteers The VicNet module has a Time Sheet tab feature that allows your volunteers to input their service information from any computer or device connected to the Internet. Depending on your organization, you may want all volunteers to have access to VicNet, but

Tip of the Week October 6, 2014

Preview what volunteers see when they login to VicNet. If your organization uses the VicNet module, you may want to preview what a volunteer sees when he or she logs-in. This can be useful when you’re doing things such as setting up Vic self-scheduling to see if you’ve set it up correctly. One way to

Tip of the Week August 11, 2014

Text Messaging Feature Released We’re pleased to announce a new text messaging feature. You can send custom texts to volunteers, and volunteers can choose to receive automated messages, such as reminders, as text messages. Please read more here.

Tip of the Week June 2, 2014

Post documents for volunteers to download on VicNet If your organization uses the VicNet module, you can post documents on the Home tab for volunteers to download and print from their home computers. These could be informational documents such as volunteer newsletters or manuals. Or, they could be items you need volunteers to complete and

Procedure Change for Forgotten Passwords

We recently changed the procedure for sending forgotten passwords to enhance security further. As you are probably aware, the security of Internet passwords is in the forefront of the news these days. Volgistics includes excellent procedures for protecting account information through the use of security features like those described here. Volgistics, and your data, were