Tip of the Week March 14, 2016

Volgistics has guides designed to help volunteers with the VicTouch and VicNet modules. If your organization uses the VicTouch or VicNet modules, Volgistics offers guides and tutorials for your volunteers! Help topic 1147 “How to Sign-in and Sign-out at VicTouch: A Brief Guide for Volunteers” has information for the VicTouch module. The direct link for

Tip of the Week February 29, 2016

Helpful Hints for VicNet Passwords If your organization uses the VicNet module, your volunteers will need a password to login to the secure portal. You can manage the settings on the VicNet Ground Rules page to allow volunteers to change their own password, and volunteers can acquire a new password at any time by clicking

Tip of the Week February 22, 2016

Include the Source, Batch, or Directive fields for service entries on Service Details Reports Service Detail reports are designed to provide specific information about service entries that appear on the volunteer’s Service tab. When you create a custom Service Detail report and select to list volunteers on the Options tab, you can include volunteer fields

Tip of the Week February 15, 2016

Simplify VicNet access for users who have a volunteer and a Coordinator record. If your organization uses the VicNet module, you may have users who have a volunteer and a Coordinator record in the system. In this case, the user would need to enter the appropriate login name and password combination each time to be

Tip of the Week January 4, 2016

Review VicNet and VicTouch use. If your account’s service level includes the VicNet or VicTouch modules, you may want to review usage at times. This allows you to make informed decisions about whether the module is being underutilized and more training is needed, or if you want to remove the module from your service level

Tip of the Week December 21, 2015

Disable VicNet access for specific volunteer records If your organization uses the VicNet module, there may be times when you want to disable access for some volunteers. You control who can access VicNet overall by using the Status, and the Type and Flag settings on the VicNet Ground Rules page. However, there may be times

Tip of the Week November 16, 2015

Allow volunteers to see who else is scheduled in VicNet If your organization uses the VicNet or VicTouch modules, you can allow volunteers to see other volunteers who are scheduled by: Select Setup from the menu. Expand the VicNet link. Select Schedule tab Under Volunteers can…, select one of the options for showing who else

VicNet Mobile is Coming!

A mobile friendly version of VicNet will be released soon. We strongly recommend previewing your account’s setup now for a smooth transition. Volgistics is releasing an update to improve the user’s experience when VicNet is accessed on a mobile device such as a smart phone or tablet. If your account uses VicNet, we encourage you

Tip of the Week August 3, 2015

Set schedule calendar to default to a specific date or month. If you’re using Volgistics to prepare for an event that will take place in the future, you may want to setup the schedule calendar to default to a date or month other than the current one. This makes it easier to use because you

Tip of the Week April 13, 2015

Archive inactive records to keep service information and save money Each Volgistics account includes a non-archived and an archived section. Your account’s service level determines how many records can be kept in each section. The non-archived section of your database is designed to be used for the records of active volunteers. Records in this section