This is part of our Tip of the Week series. These weekly quick tips will help you utilize features in Volgistics you may not have known about. Check back often for new tips!
Tip of the Week February 27, 2023 Did you know there’s an easy change you can make in your account that will often dramatically improve email delivery rates for your volunteers? Because Volgistics sends messages to recipients on your behalf, sometimes these messages are viewed as suspect by target email domains. This is especially true
Continue Reading “Make Sure Volunteers Receive Your Email Messages”
Tip of the Week February 20, 2023 Volgistics uses specific terminology regarding the different aspects of your account. It can sometimes be confusing if you do not know what a specific term means. For example, there is a distinct difference between an ‘Account’ and a ‘Volunteer record’, or a ‘Coordinator’ and a ‘System Operator’, or
Continue Reading “Learn Terminology and Definitions in the Volgistics Glossary”
Tip of the Week February 13, 2023 If your organization uses the VicTouch module, there may be times when volunteers arrive for duty and begin serving without remembering to sign-in. If this occurs and you find out before the volunteer leaves, you can easily correct this. First, have the volunteer sign-in through VicTouch. If it
Continue Reading “Edit a Volunteer’s Sign-In Time for VicTouch”
Tip of the Week February 06, 2023 If you need to send similar content to volunteers over and over, you’re not alone. Whether it’s onboarding and training material, thank-you notes, birthday messages, or newsletters, a lot of the content you send out might look surprisingly similar to messages you’ve composed and sent before. Rather than
Tip of the Week January 30, 2023 On February 8th, the old legacy application forms will be retired. If you haven’t updated your applications yet, it’s best to start now. Updating them only takes a few minutes for each form, and will help make sure your applicants have a positive first impression. In addition to
Continue Reading “Legacy Application Forms Retiring Next Week”
Tip of the Week January 24, 2023 Organizations may want to track how many times their volunteers have served, rather than just how many hours they’ve served. Volgistics makes this possible with Service Measures. These are an ideal feature for recording special types of service performed, and can be easily configured to keep track of
Continue Reading “Track the Total Number of Shifts or Visits Volunteers Serve”
Tip of the Week January 09, 2023 Next week, on January 17th, we’ll be finally retiring the legacy version of VicTouch. If you haven’t already, now is the time to make the switch! If you’re not sure which version you’re using now, take a look at your sign-in stations. If you see blue numbers and
Continue Reading “Just one week before legacy VicTouch retirement”
Tip of the Week December 26, 2022 If you use the VicNet module to allow volunteers to login to the secure portal to do things such as update their contact information, download forms, receive messages, view or record service, and more, you may sometimes need to see when a volunteer signed into the module last.
Tip of the Week December 19, 2022 There are different ways to view the schedule in Volgistics to match the rendering that fits your needs the best. For example, if you want to view the schedule for your entire organization, you can select Schedule from the menu. Or, if you want to view the schedule
Continue Reading “Go to the Schedule tab of an Assignment from the Schedule page.”
Tip of the Week December 12, 2022 Volunteer addresses and phone numbers are stored on the Core tab of the volunteer record. In most cases this is sufficient to track the volunteer’s information. But sometimes a volunteer record may have more than one address or phone number you want to track, such as if the
Continue Reading “Track additional contact information using Contacts”
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