Tip of the Week May 22, 2023 If your organization uses the VicTouch module, there are several options for launching it. If you set up a desktop shortcut, you can use kiosk mode so the display fills the entire screen and hides browser controls to make access more secure. You can find information on starting
Category: Tip of the Week
This is part of our Tip of the Week series. These weekly quick tips will help you utilize features in Volgistics you may not have known about. Check back often for new tips!
Archive Inactive Records to Keep Service Information and Save Money
Tip of the Week May 15, 2023 Your Volgistics database is divided into archived and non-archived sections. The Archive is designed for long term storage of inactive volunteers. In your account’s service level, archived records cost significantly less because they have more limited functionality than non-archived records. For example, archived volunteers cannot be tagged or
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Track Messages Received by Volunteers on the History Tab
Tip of the Week May 8, 2023 Each time a volunteer is a recipient of an email, text, or Vic Mail message from your account, an entry is added to the Messages section of the volunteer’s History tab. This feature tracks custom email and text messages sent by System Operators as well as automatic messages
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Run Service Reports for a Single Site, Place, or Assignment
Tip of the Week April 24, 2023 When you run Service Summary or Service Details reports, there may be times when you want to limit the service information included on the report to one particular Assignment, or to just the Assignments that fall under a particular Site or Place in your account. You can learn
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Finding a Volunteer’s Application Date
Tip of the Week April 10, 2023 If you use online application forms to receive information from prospective volunteers, you may sometimes need to know when a volunteer submitted their application. There are a few ways you can find this date. If you haven’t received the application yet, you can see the date it was
Give Access to the Volgistics Store Without Giving Access to Your Volunteer Database.
Tip of the Week April 03, 2023 In many organizations, payment and billing is taken care of by a person in a department outside of volunteer services. In these cases, you can provide them with access to the Volgistics Store for your account without giving access to the volunteer database used to manage your records.
View a Sent Email Message to See Recipients
Tip of the Week March 27, 2023 Volgistics keeps a list of sent email messages on the History tab of each volunteer’s record. While this is useful if you know the names of the volunteers who a message was sent to, there are times when you may not remember this information. In these cases, you
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Receive Self-Scheduling Alerts by Email or Text as a System Operator
Tip of the Week March 20, 2023 Self-scheduling alerts can be setup on the Schedule ‘Rules’ tab of each Assignment record to send notifications whenever a volunteer adds or removes themselves from that Assignment’s Schedule. These notifications can be sent to system operators via the Volgistics Mailbox and/or to coordinators by email or text message.
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Include Archived Volunteers in Excel Spreadsheet Reports
Tip of the Week March 13, 2023 Your Volgistics database is divided into archived and non-archived sections. The Archive is designed for long term storage of inactive volunteers. In your account’s service level, archived records cost significantly less because they have more limited functionality than non-archived records. For example, archived volunteers cannot be tagged or
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Make Sure Volunteers Receive Your Email Messages
Tip of the Week February 27, 2023 Did you know there’s an easy change you can make in your account that will often dramatically improve email delivery rates for your volunteers? Because Volgistics sends messages to recipients on your behalf, sometimes these messages are viewed as suspect by target email domains. This is especially true
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