Tip of the Week August 1, 2016

Find out how a service entry was created, or if the entry was edited. Service records in Volgistics can be created in a variety of different ways. Sometimes it is useful to be able to tell which method was used to create the record, or if the entry has been edited. To find this out

Volgistics Support for Windows XP Ends August 31, 2016

To keep your volunteer information safe, Volgistics support for Windows XP will end on August 31, 2016. Even if you are using a supported operating system, your volunteers may be affected if you use the optional VicNet or VicTouch modules. As announced in our blog post from May 9, 2016, Volgistics will be discontinuing support

Tip of the Week July 25, 2016

Update your organization’s name, address or other information If your organization has changed its name, you may want to update your account so the correct name displays. Or, if you’ve moved to a different address, it’s always a good idea to keep the correct address on file. You can update your organization’s name, address, phone

Tip of the Week July 18, 2016

Use a second monitor to show the Who’s Here page at VicTouch sign-in kiosk Organizations that use the VicTouch module to record volunteer service sometimes want volunteers or Coordinators to be able to quickly see which volunteers have arrived. You can do this by connecting a second monitor to the computer that runs your VicTouch

Tip of the Week July 11, 2016

Setup automatic reports to remind you to change a youth volunteer’s record when they become adults Many organizations separate adult and youth volunteers by giving them different Types in their account such as “Adult” and “Junior.” There is not a way to automatically change the volunteer’s Type when they reach a specific age, but you

Tip of the Week July 4, 2016

Optimize PDF file sizes for more efficient delivery and quicker file opening speeds With Volgistics, you can include PDF documents as attachments that you send to your volunteers or Coordinators. When you do this, it is a good practice to always optimize the file you’re sending. This reduces the file size, which has a number

Tip of the Week June 27, 2016

Sort the columns of information in the Volgistics Mailbox The Volgistics Mailbox consists of the In Box, Out Box, Applications, Service, Help E-mail and Documents tabs. Each of these tabs is shared by the System Operators in your account (or all operators from the same Site if Site Level Access is enabled). As the number

Tip of the Week June 20, 2016

Keep billing contact’s email address up-to-date to ensure account information is received In many organizations, the person responsible for paying the account’s service fees and managing invoices and receipts may not actually be an account Administrator. To allow this person to receive billing notices, Volgistics provides a separate email address for the account’s billing contact.

Tip of the Week June 13, 2016

Post documents for volunteers to download on VicNet If your organization uses the VicNet module, you can post documents on the Home tab for volunteers to download and print from their home computers. These could be informational files such as volunteer newsletters or manuals. Or they could be items you need volunteers to complete and

Tip of the Week June 06, 2016

Clean up your report list by deleting multiple reports at a time As you or other system operators use Volgistics’ reporting features, your ‘Print’ page may accumulate a large number of custom reports. Some of these may be automatic reports or other useful reports that will be used again in the future, while others may