Tip of the Week October 30, 2017

Spread holiday cheer with the VicTouch Greeting Cards feature. If your organization uses the VicTouch module, you can create holiday cards which will be displayed when volunteers sign-in. The setup options allow you to customize a heading and message, and choose a date range for when the cards will be shown. You can use the

Tip of the Week October 23, 2017

Make Assignments inactive to remove them from view while keeping service information There may be times when your organization no longer needs to track an Assignment record. In these cases, the Assignment can be deleted—but this will also delete the Assignment details from volunteer service records. The date and hours will remain for the service

Tip of the Week October 16, 2017

Mark batches of Awards as presented at the same time using Tickler feature If your organization uses Awards as a way to recognize your volunteers, you may have certain dates when you present the awards to your volunteers, such as a recognition banquet, awards ceremony, or the end of your fiscal year. In this case,

Tip of the Week October 9, 2017

Use the Volgistics Store to get invoices and receipts for payments Each Volgistics account has a secure Volgistics Store where users can manage a variety of needs for their account such as arranging payments, creating invoices, and adjusting their service level. The Store can be accessed by System Operators with the Administrator user level and

Tip of the Week October 2, 2017

How to Stop Automatic Reports from Printing Volgistics has a feature that can be setup so that certain reports will automatically process during the overnight maintenance cycle. These reports can be delivered to your account’s In Box tab on a certain day each week, or on a certain date each month. There may be times,

Tip of the Week September 25, 2017

Use the Contacts tab to record secondary contacts for group records If your organization uses group records, you can record the main contact’s name, address, phone number, and email on the Core tab of the group record. However, there may be times when you need to record additional contacts. In this case, you can create

Tip of the Week September 18, 2017

Include volunteer names on ‘child’ records in Excel reports In databases, a ‘child’ record is a piece of information that relates back to one particular record. Because Excel Spreadsheet reports are designed to be able to contain a very large amount of detailed volunteer information such as service entries and checklist dates, it is necessary

TLS 1.2 Required After October 15, 2017

This blog post is about a security update that is on the horizon for Volgistics. Before we tell you about the update, though, a little background information is in order. So hang on and we’ll get to the information you need in a little bit. (If you’re the tech savvy type and want to jump

Tip of the Week September 11, 2017

Track Assignments Automatically In Volgistics, a volunteer’s Role in an assignment shows their relationship to the assignment. For example, a Role of Assigned means that the volunteer is actively serving while a Role of Substitute might mean the volunteer is available to fill in for other volunteers in that assignment. The volunteer’s service tab shows