Tip of the Week September 19, 2016

Use email codes to personalize email messages. Volgistics has email codes available that allow you to personalize email messages that are sent to volunteers. These allow you to insert specific volunteer information into an email message similar to how the mail merge function works in a word processing program. The codes available allow you to

Tip of the Week September 12, 2016

Clear your own security blocks for your account. To protect customer accounts from unauthorized access, such as those who are not operators but who might try to guess the password or other information to login, Volgistics automatically places a security block on accounts where too many invalid login attempts have been made from the same

Tip of the Week September 5, 2016

Use the Advanced options on the Volunteer’s page to fine tune searches When you’re looking for groups of volunteer records, the Basic options on the Volunteers page provide a powerful search tool. For example, to locate just Active Adult volunteers you select “Active” from the Status dropdown and “Adult” from the Type dropdown and then

Tip of the Week August 29, 2016

Use Sets to make Checklist items apply to volunteers in multiple Assignments. When you setup a Checklist item, you can have it apply to volunteers who have a specific Assignment by selecting that Assignment’s name from the “Those assigned to” dropdown list. Or, you can select a Site or a Place from the dropdown to

Tip of the Week August 22, 2016

Use the Volgistics Substitute Tracking feature when volunteers are not able to serve. When volunteers are sick or unable to serve, you can remove them from the schedule and place a substitute volunteer on the schedule in their place. However, the Substitute Tracking feature provides an easier way to handle short term absences. To use

Tip of the Week August 15, 2016

Delete an entire batch of service. One method of entering volunteer service hours in Volgistics is to use the Post page to enter service for a whole group of volunteers at once. This can be handy if you’re posting hours from a schedule. If hours are posted incorrectly with this method, operators must individually edit

Tip of the Week August 08, 2016

Create a date field to track when contact information was updated last, or other date records. Volgistics does not automatically keep a date record to indicate when a volunteer’s profile or contact information was last updated. However, you can use the spare fields on the Profile tab of volunteer records to create a custom field

Tip of the Week August 1, 2016

Find out how a service entry was created, or if the entry was edited. Service records in Volgistics can be created in a variety of different ways. Sometimes it is useful to be able to tell which method was used to create the record, or if the entry has been edited. To find this out

Volgistics Support for Windows XP Ends August 31, 2016

To keep your volunteer information safe, Volgistics support for Windows XP will end on August 31, 2016. Even if you are using a supported operating system, your volunteers may be affected if you use the optional VicNet or VicTouch modules. As announced in our blog post from May 9, 2016, Volgistics will be discontinuing support

Tip of the Week July 25, 2016

Update your organization’s name, address or other information If your organization has changed its name, you may want to update your account so the correct name displays. Or, if you’ve moved to a different address, it’s always a good idea to keep the correct address on file. You can update your organization’s name, address, phone