Tip of the Week February 12, 2024 In Volgistics, schedules and service are tracked separately. The Schedule is a plan of when volunteers are expected to serve in the future, while Service is a record of when they actually served in the past. Past schedule entries do not count as service automatically, but using the
Using the Email Validity Icon
Tip of the Week February 5, 2024 When you send email through Volgistics, we automatically track any errors received during delivery to determine if the recipient’s email address is valid. The email validity icon on the Core tab of the volunteer record displays its status. By default, a volunteer’s email address is considered invalid if
Make Sets Easier to Find
Tip of the Week January 29, 2024 As your Volgistics account grows, you may find that you have a lengthy list when you select Sets from the menu. The list of Sets is alphabetized by the name you give to the Set, but it may be difficult to find the one you need from a
5 Ways to Handle Volunteer Team Conflict
Conflict is an inevitable part of any relationship. Volunteers may feel frustrated by each others’ performance, disagree with how you allocate funds, or dislike their assignments. While you likely can’t avoid ideological differences and friction, there are many ways to prevent some conflicts and manage those that slip through the cracks. Explore how to prevent
Get Your Automatic Reports Faster
Tip of the Week January 15, 2024 Custom reports can be scheduled to run automatically on a weekly or monthly basis. When you choose to run reports automatically, those reports will be queued and processed during Volgistics’ overnight maintenance cycle. Although these commands are typically completed very quickly, sometimes backlogs may create delays. If you
Adding Gamification to the Volunteer Experience
If your organization is fortunate enough to have people donating their time to you, you probably know the basics of how to support your volunteers — including sending information packets to new recruits, holding orientation and training sessions, creating a volunteer handbook with your policies and protocols, and thanking them frequently. But how can you keep
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Review VicNet and VicTouch use
Tip of the Week January 8, 2024 If your account’s service level includes the VicNet or VicTouch modules, you may want to review how you’re using those features. This allows you to make informed decisions about whether the module is being underutilized and more operator training or volunteer training is needed, or if you should
See How Many Submissions an Application Has Received in a Year
Tip of the Week December 25, 2023 Many organizations that use application forms want to know how many applications they have received in a year, or another time period. This can be useful for reference, or for completing reports for grants and other external agencies. While you can create Sets to identify the number of volunteers who had
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Archive Old Help Inquires to “Clean-Up” Your Mailbox
Tip of the Week December 18, 2023 The Help E-mail tab of the Mailbox is designed to provide a reference for System Operators. All System Operators in the account can review past questions and responses in case they find the information helpful. However, there may be past help inquiries that are simply thank-you responses, or
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How to Switch From Manual Volunteer Management to Volunteer Management Software
Donation requests are core fundraising strategies and techniques for most nonprofits, but how you ask for support makes all the difference in your success. Letters make an impact by connecting with the reader, sharing the importance of your cause, and providing a direct, simple route for offering support. You don’t have to be a prize-winning
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