Tip of the Week January 15, 2024 Custom reports can be scheduled to run automatically on a weekly or monthly basis. When you choose to run reports automatically, those reports will be queued and processed during Volgistics’ overnight maintenance cycle. Although these commands are typically completed very quickly, sometimes backlogs may create delays. If you
Adding Gamification to the Volunteer Experience

If your organization is fortunate enough to have people donating their time to you, you probably know the basics of how to support your volunteers — including sending information packets to new recruits, holding orientation and training sessions, creating a volunteer handbook with your policies and protocols, and thanking them frequently. But how can you keep
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Review VicNet and VicTouch use
Tip of the Week January 8, 2024 If your account’s service level includes the VicNet or VicTouch modules, you may want to review how you’re using those features. This allows you to make informed decisions about whether the module is being underutilized and more operator training or volunteer training is needed, or if you should
See How Many Submissions an Application Has Received in a Year
Tip of the Week December 25, 2023 Many organizations that use application forms want to know how many applications they have received in a year, or another time period. This can be useful for reference, or for completing reports for grants and other external agencies. While you can create Sets to identify the number of volunteers who had
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Archive Old Help Inquires to “Clean-Up” Your Mailbox
Tip of the Week December 18, 2023 The Help E-mail tab of the Mailbox is designed to provide a reference for System Operators. All System Operators in the account can review past questions and responses in case they find the information helpful. However, there may be past help inquiries that are simply thank-you responses, or
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How to Switch From Manual Volunteer Management to Volunteer Management Software

Donation requests are core fundraising strategies and techniques for most nonprofits, but how you ask for support makes all the difference in your success. Letters make an impact by connecting with the reader, sharing the importance of your cause, and providing a direct, simple route for offering support. You don’t have to be a prize-winning
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Track Multiple Addresses and Phone Numbers for Volunteers on Their Contacts Tab
Tip of the Week December 11, 2023 Volunteer addresses and phone numbers are stored on the Core tab of the volunteer record. In most cases this is sufficient to track the volunteer’s information. But sometimes a volunteer record may have more than one address or phone number you want to track, such as if the
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How to Keep Track of Volunteer Hours

Tracking volunteer hours can benefit your organization and those who dedicate their time to support your mission. Your volunteers are one of the most valuable aspects of your organization, and tracking their hours can highlight their value and your program’s success. A volunteer hours form allows you to keep track of the tasks each person
Find the First Date of Service
Tip of the Week December 04, 2023 A common question for the support team is how to find the date a volunteer first served. While Volgistics doesn’t have a built-in way to track this information, there are ways you can find it using Excel. The basic idea is to run a report that includes all
Are You Compliant With Volunteering Laws?

Many organizations have little understanding of how volunteers intersect with the law. Volunteers are one of the most crucial aspects of achieving a mission for many organizations. However, it’s essential that you understand the laws around volunteering to ensure you maintain legal and effective practices. Understanding the laws and your obligations can provide protection for
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