Use Volgistics’ Substitute Tracking feature when volunteers are not able to serve. When volunteers are sick or unable to serve, you can remove them from the schedule for that date and then place a substitute volunteer on the schedule. However, an easier way to do this is to use Volgistics’ Substitute Tracking feature to handle
Tag: volunteer management software
Tip of the Week August 18, 2014
Delete an entire batch of service. One method of entering volunteer service hours in Volgistics is to use the Post page to enter service for a whole group of volunteers at once. This can be especially handy if you’re posting hours from a schedule. If hours are posted incorrectly with this method, operators must individually
Tip of the Week August 11, 2014
Text Messaging Feature Released We’re pleased to announce a new text messaging feature. You can send custom texts to volunteers, and volunteers can choose to receive automated messages, such as reminders, as text messages. Please read more here.
Text Messaging Feature Released
We’re pleased to announce a new text messaging feature. You can send custom texts to volunteers, and volunteers can choose to receive automated messages, such as reminders, as text messages. Volgistics now has texting to enhance your ability to communicate with your volunteers. Many volunteers (young and old alike) prefer to receive updates through texts
Tip of the Week July 28, 2014
Update your organization’s name, address or other information. If your organization has changed its name, you may want to update your account so the correct name displays. Or, if you’ve moved to a different address, it’s always a good idea to keep the correct address on file. You can update your organization’s name, address, phone
Tip of the Week July 21, 2014
Use a second monitor to show Who’s Here page at VicTouch sign-in kiosk. Organizations that use the VicTouch module to record volunteer service sometimes want volunteers, or Coordinators, to be able to quickly see which volunteers have arrived. You can do this by connecting a second monitor to the computer that runs your VicTouch station.
Tip of the Week July 14, 2014
Schedule volunteers from the Schedule tab of their records to have opening settings enforced. When scheduling volunteers to fill an opening from the Schedule tab of an Assignment, or by selecting Schedule from the menu, you must be careful to click the Fill link beside the unfilled opening instead of scheduling with the Schedule a
Tip of the Week July 7, 2014
Setup automatic reports to remind you to change a youth volunteer’s record when they become adults Many organizations separate adult and youth volunteers by giving them different Types in their account such as “Adult” and “Junior.” There is not a way to automatically change the volunteer’s Type when they reach their 18th birthday, but you
Tip of the Week June 30, 2014
Launch the VicTouch module from your computer For security, we recommend that VicTouch is always launched in the kiosk mode. The kiosk mode hides the URL address for your Volgistics account as well as the web browser controls. You can find information on how to launch VicTouch in kiosk mode here. There are times when
Change to the Password Email Code
The email code for [[password]] will be changing. Volgistics has a feature to customize email messages with codes so the message automatically inserts the volunteer’s personal information such as their first name or PIN. These codes can be used in custom messages as well as in automatic messages such as the schedule reminders. For example,