Finding a volunteer’s application date and/or when the record was added to your database. If you use online application forms to receive information from prospective volunteers, you may sometimes need to know when a volunteer submitted their application. There is not a field in Volgistics that tracks this exact date because application information is usually
Category: Tip of the Week
This is part of our Tip of the Week series. These weekly quick tips will help you utilize features in Volgistics you may not have known about. Check back often for new tips!
Tip of the Week March 20, 2017
Give access to the Volgistics Store without giving access to your volunteer database. In many organizations, payment and billing is taken care of by a person in a department outside of volunteer services. In these cases, you can provide them with access to the Volgistics Store for your account without giving access to the volunteer
Tip of the Week March 13, 2017
View a sent email message to see recipients Volgistics keeps a list of email messages received on the History tab of each volunteer’s record. While this is useful if you know the names of the volunteers who received a message, there are times when you may not remember this information. In these cases, you can
Tip of the Week March 6, 2017
National Volunteer Week Approaching National Volunteer Week is coming up fast and we wanted to make sure you are aware of it. National Volunteer Week was established to inspire people to volunteer to make their communities a better place, to recognize your current volunteers, and to encourage volunteerism in general. The U.S. and Canada will
Tip of the Week February 27, 2017
Receive self-scheduling alerts by email as a System Operator Self-scheduling alerts can be setup on the Schedule ‘Rules’ tab of each Assignment record to send notifications whenever a volunteer adds or removes themselves from that Assignment’s Schedule. These notifications can be sent to system operators via the Volgistics Mailbox and/or to coordinators by email. This
Tip of the Week February 20, 2017
Include archived volunteers in Excel spreadsheet reports Your Volgistics database is divided into archived and non-archived sections. The Archive is designed for long term storage of inactive volunteers. In your account’s service level, archived records cost significantly less because they have more limited functionality than non-archived records. For example, archived volunteers cannot be tagged or
Tip of the Week February 13, 2017
Make sure volunteers at your domain receive your email messages In the past when an email message was sent from your account, messages were always sent from our system on your behalf using your email address as the ‘From’ address. However, with more mail systems introducing more sophisticated email authentication protocols, like SPF and DMARC,
Tip of the Week February 6, 2017
Modify Schedule Statistics reports to cover different time periods One of the stock Schedule Reports available in Volgistics is the Schedule Statistics (Stock) report. This report is useful because it allows you to quickly see how many openings are filled and un-filled for each assignment. Plus you can get an unduplicated volunteer count for how
Tip of the Week January 30, 2017
Learn terminology and definitions in the Volgistics Glossary Volgistics uses specific terminology regarding the different aspects of your account. It can sometimes be confusing if you do not know what a specific term means. For example, there is a distinct difference between an ‘Account’ and a ‘Volunteer record’, or a ‘Coordinator’ and a ‘System Operator’,
Tip of the Week January 23, 2017
Edit a volunteer’s sign-in time for VicTouch If your organization uses the VicTouch module, there may be times when volunteers arrive for duty and begin serving without remembering to sign-in. If this occurs and you find out before the volunteer leaves, you can easily correct this. First, have the volunteer sign-in through VicTouch. If it