Create Holidays to close the schedule on certain days

Tip of the Week November 09, 2020 If your organization closes or just keeps minimal staff on certain dates you can add the date as a holiday in your account. This will automatically remove all regularly scheduled volunteers from the schedule for the date you list as the holiday. If volunteers are needed on the

Access the Store from Setup

Tip of the Week November 02, 2020 The Volgistics Store is where accounts can create invoices, pay for service, change service levels and perform other administrative tasks. Volgistics Administrators can access the Store by visiting, hovering over Try or Buy, clicking Store, and entering their credentials. But there is another way into the Store

Spread holiday cheer with Greeting Cards

Tip of the Week October 26, 2020 If your organization uses the VicTouch module, you can create holiday cards which will be displayed when volunteers sign-in. The setup options allow you to customize a heading and message, and choose a date range for when the cards will be shown. You can use the graphics that

Preview what volunteers see in VicNet

Tip of the Week October 19, 2020 If your organization uses the VicNet module you may want to preview what a volunteer sees when they login. This can be useful when you’re doing things such as setting up Vic self-scheduling to see if you’ve set it up correctly. One way to do this is to

Use email codes to personalize messages

Tip of the Week October 12, 2020 Volgistics offers email codes that allow you to personalize messages you send to volunteers. These allow you to add particular fields into the message similar to how the mail merge function works in a word processing program, and includes the volunteer’s nickname, first name, full name, volunteer number,

Keep billing procedures accessible and ready

Tip of the Week October 05, 2020 As renewal dates approach and/or administrative personnel change, it can be important to make sure that there are authorized staff handling the billing for your Volgistics account and that they are able to access the Store, receive billing notifications, and know how and when to plan future payments.

Clear your own security blocks

Tip of the Week September 28, 2020 To protect customer accounts from unauthorized access, Volgistics automatically places a security block on IP addresses that submit numerous invalid login attempts in rapid succession. But this security feature can be triggered if a System Operator forgets his or her login information and tries too many times, unsuccessfully,

Advanced options let you fine tune searches.

Tip of the Week September 21, 2020 When you’re looking for volunteer records, the Basic options on the Volunteers page provide a powerful search tool. However, there may be times when you need even more options for locating records. The Sets feature offers one way to do this, but there is also an Advanced options

Use Sets for Checklist items that apply to multiple Assignments

Tip of the Week September 14, 2020 When you setup a Checklist item, you can have it apply to volunteers who have a specific Assignment by selecting that Assignment’s name from the “Those assigned to”dropdown list. Or, you can select a Site or a Place from the dropdown to make the Checklist item apply to

Use Substitute Tracking for schedule adjustments

Tip of the Week September 07, 2020 When volunteers are sick or unable to serve, you can remove them from the schedule and place a substitute volunteer on the schedule in their place. However, Volgistics’ Substitute Tracking feature provides an easier way to handle short term absences. To use this feature you must first check