Learn Terminology and Definitions in the Volgistics Glossary

Tip of the Week February 01, 2021 Volgistics uses specific terminology regarding the different aspects of your account. It can sometimes be confusing if you do not know what a specific term means. For example, there is a distinct difference between an ‘Account’ and a ‘Volunteer record’, or a ‘Coordinator’ and a ‘System Operator’, or

Track the Total Number of Shifts or Visits Volunteers Serve

Tip of the Week January 18, 2021 Organizations may want to track how many times their volunteers have served, rather than just how many hours they’ve served. Volgistics makes this possible with Service Measures. These are an ideal feature for recording special types of service performed, and can be easily configured to keep track of

Find Volgistics’ W-9 Form Online

Tip of the Week January 11, 2021 Many organizations are required to have an up-to-date W-9 form from companies that they do business with. For your convenience, we update our W-9 form regularly and you can access it at any time online at the following address: https://www.volgistics.com/assets/volgisticsW9.pdf Don’t like YouTube? Click here instead.

Review the basics in Volgistics’ Getting Started Guide

Tip of the Week January 04, 2021 For new or prospective Volgistics users, or for experienced users who would like to freshen up on the core settings and features of their account, Volgistics offers a comprehensive Getting Started Guide. This guide provides an easy-to-navigate tour of the system and covers numerous introductory topics explaining fundamental

Find a volunteer’s last access to VicNet

Tip of the Week December 28, 2018 If you use the VicNet module to allow volunteers to login to the secure portal to do things such as update their contact information, download forms, receive messages, view or record service, and more, you may sometimes need to see when a volunteer signed into the module last.

Go to the Schedule tab of an Assignment from the Schedule page.

Tip of the Week December 21, 2020 There are different ways to view the schedule in Volgistics to match the rendering that fits your needs the best. For example, if you want to view the schedule for your entire organization, you can select Schedule from the menu. Or, if you want to view the schedule

Track additional contact information using Contacts

Tip of the Week December 14, 2020 Volunteer addresses and phone numbers are stored on the Core tab of the volunteer record. In most cases this is sufficient to track the volunteer’s information. But sometimes a volunteer record may have more than one address or phone number you want to track, such as if the

Use floating subtotals to track service for custom times

Tip of the Week December 07, 2020 In addition to regular service hour entries, Volgistics automatically keeps a total for month-to-date (MTD), fiscal year-to-date (YTD), and life hours for volunteers. There are also two floating subtotal fields that you can use to keep track of service performed during time periods that you select. The floating

Create a Set to find small or large service entries

Tip of the Week November 30, 2020 At times you may find abnormal service entries that have been created. For example, if you use the VicTouch module, sometimes a volunteer will sign-in for an assignment, reenter their PIN to check the schedule, and then click the sign-out button out of habit. Or if volunteers enter