New Volgistics Feature: Text Message Opt-In on Application Forms

We are excited to announce that you can now allow prospective volunteers to opt-in for text messaging when they fill out an application form. If you already have VicNet then text messaging is included in your account at no additional cost. The Volgistics text-messaging feature provides an additional option beyond email for you to communicate

Track Messages Received by Volunteers on the History Tab

Tip of the Week April 22, 2019 Each time a volunteer is a recipient of an email, text, or Vic Mail message from your account, an entry is added to the Messages section of the volunteer’s History tab. This feature tracks custom email and text messages sent by System Operators as well as automatic messages

Run Service Reports for a Single Site, Place, or Assignment

Tip of the Week April 15, 2019 When you run Service Summary or Service Details reports, there may be times when you want to limit the service information included on the report to one particular Assignment, or to just the Assignments that fall under a particular Site or Place in your account. You can learn

Volgistics Update: Automatic Height for Embedded Forms

Embedding an application form into one of your webpages makes the form appear as part of your own website. The downside to this approach has always been that the form often includes a scrollbar, or it requires you to manually figure out and set the height in your HTML code. But the height can change

National Volunteer Week (U.S. & Canada)

Tip of the Week April 08, 2019 National Volunteer Week has arrived! National Volunteer Week was established to inspire people to volunteer to make their communities a better place, to recognize your current volunteers, and to encourage volunteerism in general. This week the U.S. and Canada are celebrating National Volunteer Week from April 7-13, 2019.

Finding a Volunteer’s Application Date And/Or When the Record Was Added to Your Database

Tip of the Week April 01, 2019 If you use online application forms to receive information from prospective volunteers, you may sometimes need to know when a volunteer submitted their application. There is not a field in Volgistics that tracks this exact date because application information is usually routed to the Applications tab of your

Give Access to the Volgistics Store Without Giving Access to Your Volunteer Database.

Tip of the Week March 25, 2019 In many organizations, payment and billing is taken care of by a person in a department outside of volunteer services. In these cases, you can provide them with access to the Volgistics Store for your account without giving access to the volunteer database used to manage your records.

View a Sent Email Message to See Recipients

Tip of the Week March 18, 2019 Volgistics keeps a list of sent email messages on the History tab of each volunteer’s record. While this is useful if you know the names of the volunteers who a message was sent to, there are times when you may not remember this information. In these cases, you

Receive Self-Scheduling Alerts by Email or Text as a System Operator

Tip of the Week March 11, 2019 Self-scheduling alerts can be setup on the Schedule ‘Rules’ tab of each Assignment record to send notifications whenever a volunteer adds or removes themselves from that Assignment’s Schedule. These notifications can be sent to system operators via the Volgistics Mailbox and/or to coordinators by email or text message.