Tip of the Week October 6, 2014

Preview what volunteers see when they login to VicNet. If your organization uses the VicNet module, you may want to preview what a volunteer sees when he or she logs-in. This can be useful when you’re doing things such as setting up Vic self-scheduling to see if you’ve set it up correctly. One way to

Tip of the Week September 29, 2014

Recent additions to Set rules add more search options. Your satisfaction with Volgistics is important to us and we are continually working to improve your experience with the software. As part of the improvement process, we have made three changes to the Set rules available to query, or filter, the database. In May, we added

Tip of the Week August 25, 2014

Use Volgistics’ Substitute Tracking feature when volunteers are not able to serve. When volunteers are sick or unable to serve, you can remove them from the schedule for that date and then place a substitute volunteer on the schedule. However, an easier way to do this is to use Volgistics’ Substitute Tracking feature to handle

Tip of the Week July 14, 2014

Schedule volunteers from the Schedule tab of their records to have opening settings enforced. When scheduling volunteers to fill an opening from the Schedule tab of an Assignment, or by selecting Schedule from the menu, you must be careful to click the Fill link beside the unfilled opening instead of scheduling with the Schedule a

Tip of the Week June 16, 2014

Use Flags to create levels of volunteer training for self-scheduling Some organizations have training programs that require volunteers to complete trainings in order to be able to sign-up for certain assignments using Vic Self-Scheduling. If your organization is one of these, you can use Flags to control which volunteers can use self-scheduling to sign-up for

Tip of the Week April 7, 2014

Allow volunteers to see who else is scheduled in VicNet If your organization uses the VicNet or VicTouch modules, you can allow volunteers to see other volunteers who are scheduled by: Select Setup from the menu. Expand the VicNet link. Select Schedule tab. Under Volunteers can…, select one of the options for showing who else

Tip of the Week February 3, 2014

Allow volunteers to remove themselves from schedule If you use the self-scheduling feature in VicNet or VicTouch, you can allow volunteers to remove themselves from the schedule. To alert a System Operator, and/or the Coordinators for the assignment, about the change, you can setup to have an alert sent automatically when this occurs. The setting

Tip of the Week December 23, 2013

Track Assignments Automatically In Volgistics, a volunteer’s Role in an assignment shows his or her relationship to the assignment. For example, a Role of Assigned likely means that the volunteer is actively serving in the assignment, while a Role of Substitute might mean the volunteer is available to fill in for other volunteers in the

Tip of the Week November 25, 2013

Go to the Schedule tab of an Assignment from the Schedule page There are different ways to view the schedule in Volgistics to match the rendering that fits your needs the best. For example, if you want to view the schedule for your entire organization, you can select Schedule from the menu. Or, if you

Tip of the Week November 4, 2013

Set schedule calendar to default to a specific date or month. If you’re using Volgistics to prepare for an event that will take place in the future, you may want to setup the schedule calendar to default to a date or month other than the current one. This makes it easier to use because you