This is part of our Tip of the Week series. These weekly quick tips will help you utilize features in Volgistics you may not have known about. Check back often for new tips!
Tip of the Week March 3, 2025 Your Volgistics database is divided into archived and non-archived sections. The Archive is designed for long term storage of inactive volunteers. In your account’s service level, archived records cost significantly less because they have more limited functionality than non-archived records. For example, archived volunteers cannot be tagged or
Continue Reading “Include Archived Volunteers in Excel Spreadsheet Reports”
Tip of the Week February 24, 2025 Did you know there’s an easy change you can make in your account that will often dramatically improve email delivery rates for your volunteers? Because Volgistics sends messages to recipients on your behalf, sometimes these messages are viewed as suspect by target email domains. This is especially true
Continue Reading “Make Sure Volunteers Receive Your Email Messages”
Tip of the Week February 17, 2025 Volgistics uses specific terminology for different parts of the system, and it can sometimes be confusing if you don’t know what a specific term means. For example, there is a distinct difference between an ‘Account’ and a ‘Volunteer record’, or a ‘Coordinator’ and a ‘System Operator’, or a
Continue Reading “Learn Terminology and Definitions in the Volgistics Glossary”
Tip of the Week February 10, 2025 If you need to send similar content to volunteers over and over, you’re not alone. Whether it’s onboarding and training material, thank-you notes, birthday messages, or newsletters, a lot of the content you send out might look surprisingly similar to messages you’ve composed and sent before. Rather than
Tip of the Week February 3, 2025 If you use the VicTouch time clock, there may be times when volunteers arrive for duty and begin serving without remembering to sign-in. If this occurs and you find out before the volunteer leaves, you can easily correct this. First, have the volunteer sign-in through VicTouch. If it
Continue Reading “Edit a Volunteer’s Sign-In Time for VicTouch”
Tip of the Week January 27, 2025 Organizations may want to track how many times their volunteers have served, rather than just how many hours they’ve served. Volgistics makes this possible with Service Measures. These are an ideal feature for recording special types of service performed, and can be easily configured to keep track of
Continue Reading “Track the Total Number of Shifts or Visits Volunteers Serve”
Tip of the Week January 20, 2025 Many organizations are required to have an up-to-date W-9 form from companies that they do business with. For your convenience, we update our W-9 form regularly and you can access and save and/or print the form at any time online. Please go to the following address if you
Tip of the Week January 13, 2025 Your volunteers trust you with their personal information. To help keep it safe from unauthorized access, we recommend turning on two-factor authentication for your account. With this feature turned on, you’ll still enter your account number, email address, and password as normal. Then, you’ll receive a code by
Continue Reading “Secure Your Account with Two-Factor Authentication”
Tip of the Week January 6, 2025 For new or prospective Volgistics users, or for experienced users who would like to freshen up on the core settings and features of their account, Volgistics offers a comprehensive Getting Started Guide. This guide provides an easy-to-navigate tour of the system and covers numerous introductory topics explaining fundamental
Continue Reading “Review the Basics in Volgistics’ Getting Started Guide”
Tip of the Week December 16, 2024 If you use the VicNet module to allow volunteers to login to the secure portal to do things such as update their contact information, download forms, receive messages, view or record service, and more, you may sometimes need to see when a volunteer signed into the module last.
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