Tip of the Week December 8, 2025 A common question for the support team is how to find the date a volunteer first served. While Volgistics doesn’t have a built-in way to track this information, there are ways you can find it using Excel. The basic idea is to run a report that includes all
Category: Tip of the Week
This is part of our Tip of the Week series. These weekly quick tips will help you utilize features in Volgistics you may not have known about. Check back often for new tips!
Keep a Local Backup of Your Volunteer Data
Tip of the Week December 1, 2025 Volgistics includes the ability to create a local backup of your volunteer data using the Data Export feature. One reason to save this data to your local system is to access to your volunteer data in a situation where your internet connection is down. However, there is another
Continue Reading “Keep a Local Backup of Your Volunteer Data”
Allow Volunteers to See Who Else Is Scheduled in VicNet
Tip of the Week November 24, 2025 If your organization uses VicNet or VicTouch, you can allow volunteers to see others who are scheduled by following these steps: Now when volunteers view the day or week view of their schedule, they can see other volunteers who are scheduled. If you have volunteers who do not
Continue Reading “Allow Volunteers to See Who Else Is Scheduled in VicNet”
Making Assignments Inactive
Tip of the Week November 10, 2025 There may be times when your organization no longer needs to track an Assignment record. In these cases, the Assignment can be deleted-but this will also delete the Assignment details from volunteer service records. The date and hours will remain for the service entry, but the Assignment information
Spread Holiday Cheer with Greeting Cards
Tip of the Week November 3, 2025 If your organization uses the VicTouch module, you can create holiday cards which will be displayed when volunteers sign-in. The setup options allow you to customize a heading and message, and choose a date range for when the cards will be shown. You can use the graphics that
Stopping Automatic Reports
Tip of the Week October 27, 2025 Volgistics reports can be configured to automatically run on a weekly or monthly basis. These reports can be delivered to your account’s In Box tab or be sent out by email. There may be times, however, when automatic reports have been setup for someone who is no longer
Use the Volgistics Store to Get Invoices and Receipts for Payments
Tip of the Week October 20, 2025 Each Volgistics account has a secure Volgistics Store where users can manage a variety of needs for their account such as arranging payments, creating invoices, and adjusting their service level. The Store can be accessed by System Operators with the Administrator user level and by anyone else who
Continue Reading “Use the Volgistics Store to Get Invoices and Receipts for Payments”
Custom Theming for Volunteer Features
Tip of the Week October 6, 2025 The parts of Volgistics that are designed for volunteer access (VicNet, VicTouch, the Opportunity Directory, and application forms) all include custom theming options. These settings allow you to use your organization’s own colors, keeping your branding consistent with your own website. For example, you can review and update
Improving Email Delivery
Tip of the Week September 29, 2025 Like any service that sends email, there are a variety of reasons why email from Volgistics may not make it to your volunteers’ inbox, or why it might end up in their spam folder. If the message is rejected by the receiving system, and they give us a
Include Volunteer Names on Child Records in Excel Reports
Tip of the Week September 22, 2025 In databases, a child record is a piece of information that relates back to one particular record. Because Excel Spreadsheet reports are designed to be able to contain a very large amount of detailed volunteer information such as service entries and checklist dates, it is necessary to create
Continue Reading “Include Volunteer Names on Child Records in Excel Reports”