Tip of the Week June 15, 2015

Use VicTouch Greeting Cards as Event Reminders If your organization uses the VicTouch module and you have an event coming up you want volunteers to remember, consider using a VicTouch Greeting Card as a reminder. Volunteers will see the reminder each time they login during the time period you select. Sending a reminder message through

Tip of the Week April 13, 2015

Archive inactive records to keep service information and save money Each Volgistics account includes a non-archived and an archived section. Your account’s service level determines how many records can be kept in each section. The non-archived section of your database is designed to be used for the records of active volunteers. Records in this section

Tip of the Week March 2, 2015

Electronic Document Storage in Development Plans are underway to add a new paperless document storage feature to Volgistics. This feature will give you the ability to store electronic files for your volunteer records. Please read more in the blog.

Electronic Document Storage in Development

Plans are underway to add a new paperless document storage feature to Volgistics. This feature will give you the ability to store electronic files for your volunteer records The Volgistics Team is currently working on adding a new feature for paperless document storage. To keep with the Volunteer Information Center (VIC) naming convention for VicNet

Tip of the Week January 26, 2015

Edit a volunteer’s sign-in time for VicTouch. If your organization uses the VicTouch module, there may be times when volunteers arrive for duty and begin serving without remembering to sign-in. If this occurs, and you find out before the volunteer leaves, here is what you can do to have the volunteer’s time recorded correctly. First,

Tip of the Week January 12, 2015

Create a Set to find small or large service entries. At times you may get abnormal service entries that have been created. For example, if you use the VicTouch module, sometimes a volunteer will sign-in for an assignment, re- enter their PIN number to check the schedule, and then click the “Sign-out” button out of

Tip of the Week December 1, 2014

Include the Source, Batch or Directive fields for service entries on Service Detail Reports Service Detail reports are designed to provide specific information about service entries that appear on the volunteer’s Service tab. When you create a custom Service Detail report and select to list volunteers on the Options tab, you can include regular volunteer

Tip of the Week November 17, 2014

Spread holiday cheer with the VicTouch Greeting Cards feature If your organization uses the VicTouch module, you can create holiday cards that will be displayed when volunteers sign-in to serve. The setup options allow you to customize a heading and message, and choose a date range for when the cards will be shown. You can

Tip of the Week July 21, 2014

Use a second monitor to show Who’s Here page at VicTouch sign-in kiosk. Organizations that use the VicTouch module to record volunteer service sometimes want volunteers, or Coordinators, to be able to quickly see which volunteers have arrived. You can do this by connecting a second monitor to the computer that runs your VicTouch station.

Tip of the Week June 30, 2014

Launch the VicTouch module from your computer For security, we recommend that VicTouch is always launched in the kiosk mode. The kiosk mode hides the URL address for your Volgistics account as well as the web browser controls. You can find information on how to launch VicTouch in kiosk mode here. There are times when