Volgistics has guides designed to help volunteers with the VicTouch and VicNet modules If your organization uses the VicTouch or VicNet modules, Volgistics offers guides and tutorials for your volunteers! Help topic 1147 “How to Sign-in and Sign-out at VicTouch: A Brief Guide for Volunteers” has information for the VicTouch module. The direct link for
Category: Tip of the Week
This is part of our Tip of the Week series. These weekly quick tips will help you utilize features in Volgistics you may not have known about. Check back often for new tips!
Tip of the Week March 5, 2018
National Volunteer Week Approaching National Volunteer Week is coming up fast and we wanted to make sure you are aware of it. National Volunteer Week was established to inspire people to volunteer to make their communities a better place, to recognize your current volunteers, and to encourage volunteerism in general. The U.S. and Canada will
Tip of the Week February 26, 2018
Helpful Hints for VicNet Passwords If your organization uses the VicNet module, your volunteers will need a password to login to the secure portal. You can manage the settings on the VicNet Ground Rules page to allow volunteers to change their own password, and volunteers can acquire a new password at any time by clicking
Tip of the Week February 19, 2018
Include the Source, Batch, or Directive fields for service entries on Service Details Reports Service Detail reports are designed to provide specific information about service entries that appear on the volunteer’s Service tab. When you create a custom Service Detail report and select to list volunteers on the Options tab, you can include volunteer fields
Tip of the Week February 12, 2018
Simplify VicNet access for users who have a volunteer and a Coordinator record. If your organization uses the VicNet module, you may have users who have a volunteer and a Coordinator record in the system. In this case, the user would need to enter the appropriate login name and password combination each time to be
Tip of the Week February 05, 2018
Post service hours directly from the schedule In Volgistics, volunteers’ Schedule and Service are tracked separately. The Schedule is an estimation of when volunteers are expected to serve in the future, while Service is a record of when they actually served in the past. The Schedule does not become Service automatically, but Volgistics’ Post page
Tip of the Week January 29, 2018
Print blank application forms to create paper applications While online volunteer application forms provide a way to collect new volunteer information online, you also have the option of printing blank versions of these forms for venues where it will be necessary or more practical to have paper copies for applicants to take home and fill
Tip of the Week January 22, 2018
Use the email validity icon to determine if a volunteer’s email is accurate When you send email through Volgistics, the system automatically tracks if the recipient’s email address is valid and uses an email validity icon on the Core tab of the volunteer record to identify its status. By default, a volunteer’s email address is
Tip of the Week January 15, 2018
Name Sets by function to make them easy to find As your Volgistics account grows, you may find that you have a lengthy list when you select Sets from the menu. The list of Sets is alphabetized by the name that you give to the Set, but it may be difficult to find the Set
Tip of the Week January 8, 2018
Review VicNet and VicTouch use. If your account’s service level includes the VicNet or VicTouch modules, you may want to review usage at times. This allows you to make informed decisions about whether the module is being underutilized and more training is needed, or if you want to remove the module from your service level