Creating and Maintaining System Operator Records

Tip of the Week June 19, 2023 The credentials for the first Administrator in an account are created from the trial account information used when the account is started. Thereafter, the Administrator creates and maintains all System Operator records for the account. The Volgistics Team does not assign, or update, login credentials for operators. Each

Import and Print Schedule in Excel

Tip of the Week June 12, 2023 Volgistics’ Schedule Reports are available in PDF format. However, there may be times you want to have the schedule in Excel format. There is not a report within Volgistics that is able to do this, but you can use the features in Excel to get the schedule information

Use VicTouch Greeting Cards as Event Reminders

Tip of the Week June 05, 2023 If your organization uses the VicTouch module and you have an event coming up that you want volunteers to remember, consider using a VicTouch Greeting Card. Volunteers will see the reminder each time they login during the time period you select. Sending a reminder message through Vic Mail

Use a Set to Find Records That Have Information in a Spare Field

Tip of the Week May 29, 2023 There may be times when you need to find all the volunteers in your account that have information in a specific text field. For example, to verify the information in a field called School where you record the educational institution a volunteer attends, or attended last, it may

Customize VicTouch Access and Exit Codes

Tip of the Week May 22, 2023 If your organization uses the VicTouch module, there are several options for launching it. If you set up a desktop shortcut, you can use kiosk mode so the display fills the entire screen and hides browser controls to make access more secure. You can find information on starting

View a Sent Email Message to See Recipients

Tip of the Week March 27, 2023 Volgistics keeps a list of sent email messages on the History tab of each volunteer’s record. While this is useful if you know the names of the volunteers who a message was sent to, there are times when you may not remember this information. In these cases, you

Legacy Application Forms Retiring Next Week

Tip of the Week January 30, 2023 On February 8th, the old legacy application forms will be retired. If you haven’t updated your applications yet, it’s best to start now. Updating them only takes a few minutes for each form, and will help make sure your applicants have a positive first impression. In addition to

Just one week before legacy VicTouch retirement

Tip of the Week January 09, 2023 Next week, on January 17th, we’ll be finally retiring the legacy version of VicTouch. If you haven’t already, now is the time to make the switch! If you’re not sure which version you’re using now, take a look at your sign-in stations. If you see blue numbers and

Clear your own security blocks

Tip of the Week September 26, 2022 To protect customer accounts from unauthorized access, Volgistics automatically places a security block on IP addresses that submit numerous invalid login attempts in rapid succession. But this security feature can be triggered if a System Operator forgets his or her login information and tries too many times, unsuccessfully,

Review Updated Features

Tip of the Week June 27, 2022 The volunteer-facing parts of Volgistics have been going through some big changes recently. These projects have resulted in a few new Volgistics features in a beta period, and we wanted to give you an overview of the updates and the status of each one. During these beta periods