Tip of the Week August 21, 2023 There’s been a lot of talk recently about the VicNet volunteer portal, but what is it and what does it do? And why take the time to setup something new? Well, VicNet isn’t just something extra for when you’ve got time to spare—it’s a great time-saver for both
Category: Tip of the Week
This is part of our Tip of the Week series. These weekly quick tips will help you utilize features in Volgistics you may not have known about. Check back often for new tips!
Prompt a Password Reset for System Operators
Tip of the Week August 14, 2023 Whether you’re assigning an operator a password that you want to make temporary, or your organization has security concerns and wants all users to update their login information, or you simply want to require specific users to update their credentials, it can be useful to prompt system operators
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Use the Find Fields, and the Advanced Options, to Locate Volunteer Records
Tip of the Week July 17, 2023 When you’re searching for specific groups of volunteer records, the Basic options on the Volunteers page provide a powerful search tool. For example, to locate just Active Adult volunteers, select Active from the Status dropdown and Adult from the Type dropdown, and then click the All link. However,
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Import and Print Schedule in Excel
Tip of the Week June 12, 2023 Volgistics’ Schedule Reports are available in PDF format. However, there may be times you want to have the schedule in Excel format. There is not a report within Volgistics that is able to do this, but you can use the features in Excel to get the schedule information
Customize VicTouch Access and Exit Codes
Tip of the Week May 22, 2023 If your organization uses the VicTouch module, there are several options for launching it. If you set up a desktop shortcut, you can use kiosk mode so the display fills the entire screen and hides browser controls to make access more secure. You can find information on starting
View a Sent Email Message to See Recipients
Tip of the Week March 27, 2023 Volgistics keeps a list of sent email messages on the History tab of each volunteer’s record. While this is useful if you know the names of the volunteers who a message was sent to, there are times when you may not remember this information. In these cases, you
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Legacy Application Forms Retiring Next Week
Tip of the Week January 30, 2023 On February 8th, the old legacy application forms will be retired. If you haven’t updated your applications yet, it’s best to start now. Updating them only takes a few minutes for each form, and will help make sure your applicants have a positive first impression. In addition to
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Just one week before legacy VicTouch retirement
Tip of the Week January 09, 2023 Next week, on January 17th, we’ll be finally retiring the legacy version of VicTouch. If you haven’t already, now is the time to make the switch! If you’re not sure which version you’re using now, take a look at your sign-in stations. If you see blue numbers and
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Clear your own security blocks
Tip of the Week September 26, 2022 To protect customer accounts from unauthorized access, Volgistics automatically places a security block on IP addresses that submit numerous invalid login attempts in rapid succession. But this security feature can be triggered if a System Operator forgets his or her login information and tries too many times, unsuccessfully,
Review Updated Features
Tip of the Week June 27, 2022 The volunteer-facing parts of Volgistics have been going through some big changes recently. These projects have resulted in a few new Volgistics features in a beta period, and we wanted to give you an overview of the updates and the status of each one. During these beta periods