This is part of our Tip of the Week series. These weekly quick tips will help you utilize features in Volgistics you may not have known about. Check back often for new tips!
Tip of the Week December 29, 2025 Many organizations that use application forms want to know how many applications they have received in a year, or another time period. This can be useful for reference, or for completing reports for grants and other external agencies. While you can create Sets to identify the number of volunteers who had
Continue Reading “See How Many Submissions an Application Has Received in a Year”
Tip of the Week December 22, 2022 The Help E-mail tab of the Mailbox is designed to provide a reference for System Operators. All System Operators in the account can review past questions and responses in case they find the information helpful. However, there may be past help inquiries that are simply thank-you responses, or
Continue Reading “Archive Old Help Inquires to “Clean-Up” Your Mailbox”
Tip of the Week December 8, 2025 A common question for the support team is how to find the date a volunteer first served. While Volgistics doesn’t have a built-in way to track this information, there are ways you can find it using Excel. The basic idea is to run a report that includes all
Tip of the Week December 1, 2025 Volgistics includes the ability to create a local backup of your volunteer data using the Data Export feature. One reason to save this data to your local system is to access to your volunteer data in a situation where your internet connection is down. However, there is another
Continue Reading “Keep a Local Backup of Your Volunteer Data”
Tip of the Week November 24, 2025 If your organization uses VicNet or VicTouch, you can allow volunteers to see others who are scheduled by following these steps: Now when volunteers view the day or week view of their schedule, they can see other volunteers who are scheduled. If you have volunteers who do not
Continue Reading “Allow Volunteers to See Who Else Is Scheduled in VicNet”
Tip of the Week November 10, 2025 There may be times when your organization no longer needs to track an Assignment record. In these cases, the Assignment can be deleted-but this will also delete the Assignment details from volunteer service records. The date and hours will remain for the service entry, but the Assignment information
Tip of the Week November 3, 2025 If your organization uses the VicTouch module, you can create holiday cards which will be displayed when volunteers sign-in. The setup options allow you to customize a heading and message, and choose a date range for when the cards will be shown. You can use the graphics that
Tip of the Week October 27, 2025 Volgistics reports can be configured to automatically run on a weekly or monthly basis. These reports can be delivered to your account’s In Box tab or be sent out by email. There may be times, however, when automatic reports have been setup for someone who is no longer
Tip of the Week October 20, 2025 Each Volgistics account has a secure Volgistics Store where users can manage a variety of needs for their account such as arranging payments, creating invoices, and adjusting their service level. The Store can be accessed by System Operators with the Administrator user level and by anyone else who
Continue Reading “Use the Volgistics Store to Get Invoices and Receipts for Payments”
Tip of the Week October 6, 2025 The parts of Volgistics that are designed for volunteer access (VicNet, VicTouch, the Opportunity Directory, and application forms) all include custom theming options. These settings allow you to use your organization’s own colors, keeping your branding consistent with your own website. For example, you can review and update
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