Tip of the Week October 26, 2015

Spread holiday cheer with the VicTouch Greeting Cards feature. If your organization uses the VicTouch module, you can create holiday cards that will be displayed when volunteers sign-in to serve. The setup options allow you to customize a heading and message, and choose a date range for when the cards will be shown. You can

Tip of the Week October 19, 2015

How to Stop Automatic Reports from Printing Volgistics has a feature that can be setup so that reports will automatically be run during the overnight maintenance cycle. These reports can be delivered to your account’s In Box tab on a certain day each week, or on a certain date each month. There may be times

Tip of the Week October 12, 2015

Mark batches of Awards as presented at same time using Tickler feature If your organization uses Awards as a way to recognize your volunteers, you may have certain dates when you present the awards to your volunteers, such as a recognition banquet, or the end of your fiscal year. In this case, you can quickly

Tip of the Week October 5, 2015

Search for a specific item in your account’s Event Log or a volunteer’s Notes tab Each Volgistics account has an Event Log that records key events. Even though every event in your account is not tracked due to size limitations, the Event Log can still become quite long. This makes it hard to find one

Tip of the Week September 28, 2015

Use the Volgistics Store to get invoices and receipts for payments. Each Volgistics account has a secure Volgistics Store where users can manage a variety of needs for their account such as arranging for payments, creating invoices, and adjusting their service level. The Store can be accessed by System Operators with the Administrator user level

Tip of the Week September 21, 2015

Use the Contacts tab to record secondary contacts for group records If your organization uses group records, you can record the main contact’s name, address, phone number, and email on the Core tab of the group record. However, there may be times when you need to record additional contact names and information for the group.

Tip of the Week September 14, 2015

Track Assignments Automatically In Volgistics, a volunteer’s Role in an assignment shows his or her relationship to the assignment. For example, a Role of Assigned likely means that the volunteer is actively serving in the assignment while a Role of Substitute might mean the volunteer is available to fill in for other volunteers in the

Tip of the Week September 7, 2015

Change account login credentials. In many cases operators select to save their account number and login name on the computer they usually use to access Volgistics. This can speed up the login process since this information will not need to be entered each time you login. However, if you update your login name, the information

Tip of the Week August 24, 2015

Go to the Schedule tab of an Assignment from the Schedule page There are different ways to view the schedule in Volgistics to match the rendering that fits your needs the best. For example, if you want to view the schedule for your entire organization, you can select Schedule from the menu. Or, if you

Tip of the Week August 17, 2015

Print service report for a single archived volunteer record. There may be times you want to print service reports for archived volunteer records. One way to do this is to create a custom Excel report that contains service information for all archived volunteers. Help topic 1997 shows how to do this. Archived records also show