Message history is available on History tab of volunteer record. When you use Volgistics’ features to send email, Vic mail, or text messages to volunteers, a record of the messages sent to each volunteer is kept on his or her History tab. You can view this record to see if the message shows as being
Category: Tips
This will show interesting facts and tips to help you get the most out of Volgistics.
Tip of the Week December 24, 2018
Find a volunteer’s last access to VicNet. If you use the VicNet module to allow volunteers to login to the secure portal to do things such as update their contact information, download forms, receive messages, view or record service, and more, you may sometimes need to see when a volunteer signed into the module last.
Engage Volunteers During the Holidays
Engage Volunteers During the Holiday Season The end of the year is often the busiest for nonprofits. People give more donations and reach out for information, and many charities’ clients face greater needs. Through this time, you will rely on your volunteers even more than usual to keep working toward your service goals. But volunteers
Tip of the Week December 17, 2018
Send email to other System Operators without exiting Volgistics. There are times you may want to send an email message to another System Operator for your account without exiting from Volgistics. For example, if you’re a Site Level Operator and you need to attach a report from your Site to an operator assigned to a
Tip of the Week December 10, 2018
Track multiple addresses and phone numbers for volunteers on their Contacts tab. Volunteer addresses and phone numbers are stored on the Core tab of the volunteer record. In most cases this is sufficient to track the volunteer’s information. But sometimes a volunteer record may have more than one address or phone number you want to
Tip of the Week December 03, 2018
Go to the Schedule tab of an Assignment from the Schedule page. There are different ways to view the schedule in Volgistics to match the rendering that fits your needs the best. For example, if you want to view the schedule for your entire organization, you can select Schedule from the menu. Or, if you
Tip of the Week November 26, 2018
Use floating subtotals for recording service in a specific period of time. In addition to regular service hour entries, Volgistics automatically keeps a total for month-to-date (MTD), fiscal year-to-date (YTD), and life hours for volunteers. There are also two floating subtotal fields that you can use to keep track of service performed during time periods
Tip of the Week November 19, 2018
Create a Set to find small or large service entries. At times you may get abnormal service entries that have been created. For example, if you use the VicTouch module, sometimes a volunteer will sign-in for an assignment, re- enter their PIN number to check the schedule, and then click the “Sign-out” button out of
Tip of the Week November 12, 2018
Create an automatic report that shows volunteers due for a Checklist item. Volgistics includes a Checklist feature to help you track things such as orientations, flu shots, and background checks. You can use the Tickler feature in Volgistics to find volunteers who are due for a Checklist item. But you could also create an automatic
Tip of the Week November 05, 2018
Search for a specific item in your account’s Event Log or a volunteer’s Notes tab. Each Volgistics account has an Event Log that records key events. Even though every event in your account is not tracked due to size limitations, the Event Log can still become quite long. This can make it hard to find