Make sure volunteers at your domain receive your email messages In the past when an email message was sent from your account, messages were always sent from our system on your behalf using your email address as the ‘From’ address. However, with more mail systems introducing more sophisticated email authentication protocols, like SPF and DMARC,
Category: Tips
This will show interesting facts and tips to help you get the most out of Volgistics.
Tip of the Week February 6, 2017
Modify Schedule Statistics reports to cover different time periods One of the stock Schedule Reports available in Volgistics is the Schedule Statistics (Stock) report. This report is useful because it allows you to quickly see how many openings are filled and un-filled for each assignment. Plus you can get an unduplicated volunteer count for how
Tip of the Week January 30, 2017
Learn terminology and definitions in the Volgistics Glossary Volgistics uses specific terminology regarding the different aspects of your account. It can sometimes be confusing if you do not know what a specific term means. For example, there is a distinct difference between an ‘Account’ and a ‘Volunteer record’, or a ‘Coordinator’ and a ‘System Operator’,
Tip of the Week January 23, 2017
Edit a volunteer’s sign-in time for VicTouch If your organization uses the VicTouch module, there may be times when volunteers arrive for duty and begin serving without remembering to sign-in. If this occurs and you find out before the volunteer leaves, you can easily correct this. First, have the volunteer sign-in through VicTouch. If it
Tip of the Week January 16, 2017
Track the total number of shifts or visits volunteers serve Organizations may want to track how many times their volunteers have served, rather than just how many hours they’ve served. Volgistics makes this possible with Service Measures. These are an ideal feature for recording special types of service performed, and can be easily configured to
Tip of the Week January 09, 2017
Find Volgistics W-9 form online Many organizations are required to have an up-to-date W-9 form from companies that they do business with. For convenience, we update our W-9 form regularly and you can access it online. This allows you to save the W-9 form as a PDF document, or print a copy of the form
Tip of the Week January 2, 2017
Review the basics in the Volgistics Getting Started Guide For new or prospective Volgistics users, or for experienced users who would like to freshen up on the core settings and features of their account, Volgistics offers a comprehensive Getting Started Guide. This guide provides an easy-to-navigate tour of the system and covers numerous introductory topics
Tip of the Week December 26, 2016
Message history is available on History tab of volunteer record When you use Volgistics’ features to send email, Vic mail, or text messages to volunteers, a record of the messages sent to each volunteer is kept on his or her History tab. You can view this record to see if the message shows as being
Tip of the Week December 19, 2016
Find a volunteer’s last access to VicNet If you use the VicNet module to allow volunteers to login to the secure portal to do things such as update their contact information, download forms, receive messages, view or record service, and more, you may sometimes need to see when a volunteer signed into the module last.
Tip of the Week December 12, 2016
Send email to other System Operators without exiting Volgistics There are times you may want to send an email message to another System Operator for your account without exiting from Volgistics. For example, if you’re a Site Level Operator and you need to attach a report from your Site to an operator assigned to a