Tip of the Week July 30, 2018

Update your organization’s name, address or other information If your organization has changed its name, you may want to update your account so the correct name displays. Or, if you’ve moved to a different address, it’s always a good idea to keep the correct address on file. You can update your organization’s name, address, phone

Tip of the Week July 23, 2018

Use a second monitor to show the Who’s Here page at VicTouch sign-in kiosk Organizations that use the VicTouch module to record volunteer service sometimes want volunteers or Coordinators to be able to quickly see which volunteers have arrived. You can do this by connecting a second monitor to the computer that runs your VicTouch

Tip of the Week July 16, 2018

Setup automatic reports to remind you to change a youth volunteer’s record when they become adults Many organizations separate adult and youth volunteers by giving them different Types in their account such as “Adult” and “Junior.” There is not a way to automatically change the volunteer’s Type when they reach a specific age, but you

Tip of the Week July 09, 2018

Optimize PDF file sizes for more efficient delivery and quicker file opening speeds With Volgistics, you can include PDF documents as attachments that you send to your volunteers or Coordinators. When you do this, it is a good practice to always optimize the file you’re sending. This reduces the file size, which has a number

Tip of the Week July 02, 2018

Sort the columns of information in the Volgistics Mailbox The Volgistics Mailbox consists of the In Box, Out Box, Applications, Service, Help E-mail and Documents tabs. Each of these tabs is shared by the System Operators in your account (or all operators from the same Site if Site Level Access is enabled). As the number

Tip of the Week June 25, 2018

Keep billing contact’s email address up-to-date to ensure account information is received In many organizations, the person responsible for paying the account’s service fees and managing invoices and receipts may not actually be an account Administrator. To allow this person to receive billing notices, Volgistics provides a separate email address for the account’s billing contact.

Tip of the Week June 18, 2018

Post documents for volunteers to download on VicNet If your organization uses the VicNet module, you can post documents on the Home tab for volunteers to download and print from their home computers. These could be informational files such as volunteer newsletters or manuals. Or they could be items you need volunteers to complete and

Tip of the Week June 11, 2018

Clean up your report list by deleting multiple reports at a time As you or other system operators use Volgistics’ reporting features, your ‘Print’ page may accumulate a large number of custom reports. Some of these may be automatic reports or other useful reports that will be used again in the future, while others may

Tip of the Week June 04, 2018

Customize which fields show on the Volunteers Page By default, the Volunteer List page shows the Name, Tag, Group name, Street, City and Status fields in new trial accounts. However, you can customize the fields that are shown here to make this page more usable for your organization. To do this, you will need access

Tip of the Week May 28, 2018

Use VicTouch Greeting Cards as Event Reminders If your organization uses the VicTouch module and you have an event coming up that you want volunteers to remember, consider using a VicTouch Greeting Card. Volunteers will see the reminder each time they login during the time period you select. Sending a reminder message through Vic Mail