Send an email to a group of volunteers from the Volunteers page When you’re sending an email message from the Out Box of the Volgistics Mailbox, you can select to send it to a single volunteer, tagged volunteers, volunteers who have a certain Status, are in a certain Set, or to all the volunteers in
Category: Tips
This will show interesting facts and tips to help you get the most out of Volgistics.
Tip of the Week June 2, 2014
Post documents for volunteers to download on VicNet If your organization uses the VicNet module, you can post documents on the Home tab for volunteers to download and print from their home computers. These could be informational documents such as volunteer newsletters or manuals. Or, they could be items you need volunteers to complete and
Tip of the Week May 26, 2014
Procedure Change for Forgotten Passwords We recently changed the procedure for sending forgotten passwords to enhance security further. Please read more here.
Tip of the Week May 19, 2014
System Operators can check their own system access rights and find their account’s Administrator Volgistics allows each account’s Administrator(s) to set user levels and other rights for each System Operator for their account. If you’re a System Operator and you don’t see a menu item, tab, field, or button, you can check if your System
Tip of the Week May 12, 2014
Email Delivery with Yahoo or AOL Reply-to Addresses We recently became aware that if you use an @aol.com or @yahoo.com address in a reply-to field in your Volgistics account, the email messages are not being delivered to the recipients. The failure is caused by new policies Yahoo and AOL put in place to prevent spammers
Email Delivery with Yahoo or AOL Reply-to Addresses
Changes in Yahoo and AOL’s delivery policies cause email delivery problems. Other ISPs and ESPs may follow. Volgistics takes many precautions to ensure that your email messages are delivered to volunteers and Coordinators as expected. However, we recently became aware that if you use an @aol.com or @yahoo.com address in a reply-to field in your
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Tip of the Week May 5, 2014
Disable VicNet access for specific volunteer records If your organization uses the VicNet module, there may be times when you want to disable access for some volunteers. You control who can access VicNet overall by using the Status, and the Type and Flag settings on the VicNet Ground Rules page. However, there may be times
Tip of the Week April 28, 2014
Archive old help inquires to “clean-up” your mailbox The “Help E-mail” tab of the Volgistics Mailbox is designed to provide an additional reference for System Operators. All System Operators in the account can review past questions and responses in case they may find the information helpful. However, there may be past help inquiries that are
Tip of the Week April 21, 2014
Hide a field to omit it from Address Label Reports The Address Label Reports are designed to take the normal address fields in use and format them as a mailing label. However, there may be times when you do not wish to have a field appear on your labels. For example, if you are using
Tip of the Week April 14, 2014
Keep a local back-up of your volunteer data to re-create volunteer records that are accidentally deleted. Volgistics includes the ability to create a local back-up of your volunteer information by using Excel spreadsheet reports. One reason for making the report is that when these are saved to your local system, they can provide access to