Tip of the Week April 29, 2013

Review VicNet and VicTouch use

If your account’s service level includes the VicNet or VicTouch modules, you may want to review usage at times. This allows you to make informed decisions about whether the module is being underutilized and more training is needed, or if you want to remove the module from your service level altogether.

If you have access to your account’s Setup page, you can do this by:

1. Select Setup from the Menu.

2. Expand the “Account management” link.

3. Select “Account status.”

The Vic Activity section shows usage and the date the counts were reset last. If you want to start a fresh count at zero, click the Reset button beside the module you want to reset.

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