View a sent email message to see recipients
Volgistics keeps a list of email messages received on the History tab of each volunteer’s record. While this is useful if you know the names of the volunteers who received a message, there are times when you may not remember this information. In these cases, you can usually find recipients by looking at the sent email message. To do this:
1. Select Mailbox from the Menu.
2. Select the “Out Box” tab.
3. Click the subject of the sent message.
The names of people the message was sent to will appear under “Recipients.” People included on the list to receive the message, but who did not have it sent, appear with their names crossed through. A volunteer may not have had the message sent if they do not have an email address on file, they have an invalid email address, or they have opted not to receive the type of message that was sent.
There are some circumstances when recipients will not appear on a sent email message. For example, if you’re a Site Level Operator you will not see any recipients, or if a volunteer record has been archived or deleted it will not appear on the list.