Careers at Volgistics

Volgistics is an industry leader in volunteer management software and has been providing solutions for over 25 years. Since 2004, we have provided an online, cloud-based, suite of web applications that helps volunteer leaders recruit, track, and coordinate volunteers. Typical customers include hospitals, museums, animal shelters, municipal parks, and zoos. The company is well-established, financially solid, and continues to grow its robust set of features that separate them from the competition.

Software Developer

We are looking for an additional Developer to help maintain, test, and expand the feature set of our online volunteer management application. The ideal Developer has a willingness to learn, support current methodologies, and recommend new technologies consistent with the company's objectives. This person also must be focused on quality and preventing coding errors, since those errors could impact over 6 million users.

At Volgistics, you will:

• Work on-site with other members of the Development Team
• Work with the Support Team to identify and address bugs reported by customers
• Create new software features based on feature specifications
• Research new technologies and methodologies
• Assist in quality assurance and bug testing for new build releases

Required Skills:

• Compiled language experience
• Experience with object-oriented design methodology
• Experience with HTML, CSS, and JavaScript
• Show good problem-solving abilities
• Strong analytical, problem-solving, and troubleshooting skills
• Ability to work independently and collaboratively in a team environment

Beneficial Skills:

• Experience with Angular or other front-end frameworks such as React or Vue.js
• Experience with the TypeScript language
• Experience with the Delphi (Pascal) language
• Familiarity with Pervasive PSQL / Btrieve databases
• Knowledge of Git and experience working with services like GitHub or GitLab in a team environment
• Experience with CI/CD (Continuous Integration/Continuous Deployment) as seen with tools like Travis CI, CircleCI, Jenkins, GitHub Workflows, or GitLab Pipelines.

This is a full-time in-person position. Successful candidates will be in the office during the day. The work atmosphere at Volgistics is very friendly and flexible. Every member is self-motivated and takes pride in providing the best product on the market. We truly function as a team of professionals with mutual respect for each other, and we share a common goal of generating raving fans of our product.

Compensation includes:

• Fully-paid smart phone plan
• Vision insurance
• Disability insurance
• Life insurance
• Very generous 401K plan
• If health insurance is desired, the employer pays 40% of the premiums

If you are a talented Software Developer looking for a long-term position with an established local company, please submit your resume, cover letter, and GitHub/GitLab profile (if applicable) to jobs@volgistics.com.

Customer Support Specialist

The Support Team is a very valuable part of the company and our direct contact with users of the software. Support Team members work between our Development Team and our users to ensure that any new software meets our strict quality standards. Members of the Support Team take the insight they receive while answering questions to drive our development agenda and make sure that new features meet user expectations.

After an in-depth training period, the chosen candidate will be resposible for a variety of tasks including:

• Responding to customer inquiries via an online messaging system
• Providing customers with live online demonstrations of the software
• Online private training sessions with customers
• Testing new changes to the software

To succeed in this role, candidates should:

• Demonstrate excellent business writing skills
• Possess better-than-average level of computer skills
• Work well on a team and independently
• Show good problem solving abilities
• Enjoy the challenge of researching complex issues
• Have the ability to learn and retain new information
• Be patient, understanding, and empathetic to customer's needs

This is a full-time in-person position. Successful candidates will be in the office during the day. Some nights and weekends are also required, but will be done from home. The work atmosphere at Volgistics is very friendly and flexible. Every member is self-motivated and takes pride in providing the best product on the market. We truly function as a team of professionals with mutual respect for each other, and we share a common goal of generating raving fans of our product.

Compensation includes:

• Fully-paid smart phone plan
• Vision insurance
• Disability insurance
• Life insurance
• Very generous 401K plan
• If health insurance is desired, the employer pays 40% of the premiums

If you'd like to apply please send your resume and cover letter to jobs@volgistics.com.