Volgistics Platform¶
Volgistics is an online volunteer management platform designed to help organizations track volunteers through the entire volunteer cycle. We have tools to simplify everything from recruting and on boarding new volunteers; tracking schedule, service and compliance; as well as storing information for volunteers who are no longer actively serving.
About¶
- Service Levels
- Account Administrator
- Account Recommendations for Multi-Site Organizations
- Background Screening With Verified First
- Become an Account's Administrator
- Event Log Overview
- FAQ About Converting From VolunteerWorks
- HIPAA Considerations
- Information for International Customers
- Interconnection of Assignments, Volunteers, and Coordinators
- Privacy Policy
- Recommendations for Special Events
- Setup Menu
- Start a Trial Account
- System Reliablity
- System Requirements
- System Security
- Vendor and Security Questionnaires
- Volgistics Glossary
- Volgistics Updates
Fields¶
- Characteristic Field Overview
- Create a Characteristic Field
- Dropdown List Customization and Maintenance
- Enter Dates in Date Fields
- Field Customization and Configuration
- List of All Fields
Set Up¶
- Add Service Values
- Add Volgistics Features to Your Website
- Add Welcome Page Birthday List
- Advanced Account Set Up
- Basic Account Set Up
- Choose Which Fields Show on Volunteers Page
- Clear Your Account
- Date Format and Time Zone Settings
- Fiscal Year Settings
- Getting Started Guide
- Getting Started Interview
- Send VolunteerWorks Data to Import
- Statistics Settings
- Time Zone Settings
- Update Organization's Name
- Upload Logo
- Using the Getting Started Guide
- Years of Service Settings
Troubleshooting¶
- Recommended Email Settings
- Hold Period
- Dates Are Changed When Posting Hours
- Access Not Permitted from This Computer
- Clear Credentials From Login Page
- Error Messages
- Operator Cannot Log In
- Security Blocks
- Webpage or Session Expired Error Messages
- Configure Firewall Settings
- Fields Are Highlighted or Yellow
- Manage Credential Cookies
- Navigation With Web Browser's Back Button
- Slow System Response
- Update Web Browser
- Volgistics Cookies
- Volgistics Phone Number
- Archive Button Is Disabled
Using the System¶
- Make Account Dormant
- Add Service Entry to Volunteer
- How to Log In
- Activate a Trial Account
- Archive Help Inquiries
- Cancel Account
- Change Account's Service Level
- Contact Support
- Create a Birthday List
- Documents Tab of Mailbox
- Get Volunteer Record Count
- Mailbox In Box Tab
- Save Volunteer Information Locally
- Using the Help Topic Library
- Using the Rich Text Editor
- Volgistics Menu
- Volunteer Policy, Confidentiality, and Release Agreements
- Welcome Page Statistics
- Add a New Record Manually
- Combine Duplicate Records
- Create a Set
- Delete a Set
- Restore Deleted Records